DC

Dino C. 2 years ago • From Google

Rating

Bad

Terrible medical practice with decades of decline

I've been a patient at this surgery for 45 years, starting with Dr. Summersfield, who was an exceptional physician and managed the practice brilliantly. Upon his retirement, the practice's quality has plummeted dramatically. In my view, it's been decimated by profit-driven accountants who deliberately overload patient registrations to maximize NHS funding without investing in adequate medical staffing to meet those demands. This practice continues to exploit COVID-19 as a convenient excuse to restrict in-person consultations, masking their operational failures and maintaining their profit margins. Attempting to secure an appointment is an exercise in frustration, with staff consistently claiming no availability, yet when you arrive in person shortly after such a call, the waiting room contains merely 5 patients compared to the pre-pandemic standard of around 25. This practice urgently requires investigation and should be placed under special measures. Consequently, I've terminated my registration, as I can no longer trust them to provide reliable healthcare when it's most critical.

Other reviews for The Limes Medical Centre