JT

James T. 3 years ago • From Google

Rating

Bad

Terrible medical practice with endless frustration and delays

Scheduling an appointment here is incredibly frustrating. Their booking system requires calling precisely at 8 am, and you'll likely find all slots already taken, forcing you to try again the next day. Even if you miraculously secure an appointment, be prepared for extensive waiting times - typically 30 minutes beyond your scheduled time, and sometimes stretching up to an hour. When patients voice concerns, staff offer nothing but a series of weak excuses to deflect criticism. Their administrative incompetence is further highlighted by losing patient samples or failing to communicate important medical information in a timely manner. Weekend medical staff are completely disconnected, lacking access to patient records. The entire healthcare experience at this facility is fundamentally substandard and deeply disappointing.

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