Greenfield Medical Centre
Mrs S. 3 years ago • From Google
Bad
Terrible medical practice with endless scheduling nightmares
I'm utterly frustrated with this medical practice's continuous series of incompetent interactions! Went in for a blood test where the initial staff member couldn't even draw blood, so they rescheduled me with a practice nurse. After four weeks of hearing nothing, I proactively called to confirm everything was okay. To my shock, the receptionist cryptically hinted at an unspecified problem, refusing to elaborate without an appointment. I was then given a telephone consultation scheduled for 4pm, but no call came until 4:22pm - when I was abruptly told the appointment was cancelled and rescheduled for tomorrow. Apparently, the healthcare assistant had an emergency, but why wasn't I informed earlier in the day instead of 22 minutes past my original time? The proposed replacement slot is ridiculously vague, spanning from 9 to 12, which is completely impractical for someone with work commitments! I've previously attempted to raise concerns with the practice manager, but he's seemingly unavailable, working remotely. I'm now seriously considering escalating this to PALS or the CQC. One can only hope none of us have any serious medical issues in the meantime, given their shocking level of disorganization!
Exceptional customer service, truly outstanding experience, incredibly friendly personnel, and a perfect rating across the board.
Greenfield Medical Centre
Halima K.
Scheduling here is a complete mess. I've shown up on the designated date only to be told I'm not registered in their system. The waiting times are excessively long, and you're forced to constantly..
Greenfield Medical Centre
Giles H.
These folks have a terrible demeanor - they're clearly struggling financially, unable to invest in basic communication tools like a website or text service. Their unprofessional approach suggests..
Greenfield Medical Centre
F A.
Scheduling an appointment at this clinic is challenging, and referrals frequently get denied due to incomplete documentation from physicians. Even with a comprehensive medical background..
Greenfield Medical Centre
Nusrat R.
This general practice is utterly unacceptable, and I'm baffled why patients continue to seek treatment here. It's infuriating how we're constantly redirected to pharmacists or staff members who seem..
Greenfield Medical Centre
Azadul I.
This clinic is an absolute farce. The front desk staff are completely incompetent. The physician (mamood) is the most worthless, ineffective human being wandering around the facility. It seems this..
Greenfield Medical Centre
Shabnum A.
I've been consistently impressed with Greenfield's medical services. Whenever I contact them on behalf of my parents, scheduling appointments is seamless, and prescription management is prompt. Any..
Greenfield Medical Centre
Muhammad K.
Every single time I schedule an appointment here, I end up waiting well beyond my designated time slot. It's absolutely absurd how consistently they run behind schedule, making the entire booking..
Greenfield Medical Centre
Faroom A.
The team here is exceptional, with Raheela standing out as particularly outstanding. She consistently goes above and beyond to ensure my experience is top-notch and I feel well-cared for. I..
Greenfield Medical Centre
Halima B.
Completely useless medical practice. I've been a patient here my entire life, and it has deteriorated dramatically. They consistently ignore health concerns, and when I reached out about my medical..
Greenfield Medical Centre
Fataha B.
Greenfield Medical Centre offers absolutely abysmal healthcare services. The reception staff are completely clueless and unhelpful. Getting an appointment is nearly impossible, and when you do..
Greenfield Medical Centre
Asif K.
Zero customer service, absolutely no assistance whatsoever, steer clear
Greenfield Medical Centre
Solomon N.
Terrible encounter at this clinic, with administrative personnel displaying a complete lack of assistance. Scheduled appointment slots are disregarded, showing no empathy for patients' well-being or..
Greenfield Medical Centre
Kalsoom B.
Raheela provided an exceptional experience that instantly put me at ease and made me feel completely comfortable. Her healthcare assistance was truly outstanding.
Greenfield Medical Centre
miss n.
Absolutely abysmal surgical experience with zero patient consideration. The facility's care standards are deplorable, and an immediate CQC investigation is urgently required to address these..
Greenfield Medical Centre
Khan P.
I'd rate them zero stars if possible. The reception personnel are absolutely terrible, and the entire general practice demonstrates complete incompetence.
Greenfield Medical Centre
Rubena H.
Truly outstanding care. Not a single complaint about the medical professionals, administrative staff, or healthcare team. Every interaction I've had at this practice has been consistently top-notch.
Greenfield Medical Centre
Aliya S.
Raheela, the healthcare assistant, was incredibly supportive and successfully drew my blood on the first attempt, which is typically challenging. She demonstrates exceptional skill in her role and..
Greenfield Medical Centre
babyy w.
Dr. Mehnood ranks among the most incompetent medical practitioners I've encountered in the United Kingdom.
Greenfield Medical Centre
Shabana S.
The diabetes care specialist we consulted with today was incredibly kind, understanding, and encouraging during our appointment.
Greenfield Medical Centre
M H.