SW

Sarah W. 7 years ago • From Google

Rating

Bad

Terrible medical practice with frustrating appointment system

This medical practice is absolutely absurd! For the last week, I've been calling at 8 AM daily trying to schedule an appointment, but the phone lines are consistently jammed for the first quarter-hour. When you finally manage to get through, the staff are completely unhelpful and uncooperative. If you dare to voice any frustration about their inefficient process, they immediately attempt to shift blame onto patients, suggesting we should somehow understand their convoluted system. The irony is that if their booking procedure is this dysfunctional, how can they not recognize the urgent need for improvement?!

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