Park Medical Practice
John J. 4 years ago • From Google
Bad
Terrible medical practice with frustrating scheduling system
We genuinely attempted to give this practice a fair shot. With a fresh location, new staff, and a pristine facility, we hoped the previous negative reviews were outdated. Unfortunately, our experience has been nothing short of disastrous. Contacting anyone seems virtually impossible on any given day. Scheduling an appointment, even just one day ahead, is completely unattainable. You would expect an online system to handle advance bookings, but no. The so-called "app" (which is merely a webpage icon on your smartphone, clearly designed by amateur college students) perpetually displays "unavailable". After countless login attempts, I've only managed to secure two appointments out of approximately 15 tries. The system essentially collapses after 9:30 a.m., explicitly stating: "Site closed due to daily capacity". Effectively, you have a mere 90-minute window to schedule your GP appointments, with zero option for advance booking. It's absolutely absurd. To further compound the frustration, the staff have repeatedly committed errors during our two appointments and follow-ups. During a routine blood test, they incorrectly scheduled the appointment, forcing me to waste hours at the hospital while the GP resolved the issue. The lab staff even explained the scheduling mistake, and when I requested they document this procedural error, I was either completely ignored via email or met with defensive phone responses. Every interaction with the office felt like we were an unwelcome nuisance, constantly being urged to "just use the app" - which isn't even a real app and is monumentally ineffective. Sigh. I sincerely hope others fare better than we did.
This morning's early phone call to reception was met with incredible helpfulness and empathy. I secured a 10 o'clock appointment with Dr. Saeed, who thoroughly investigated my symptoms. After the..
Park Medical Practice
Elaine M.
Saw Dr. Hurst today, and similar to Dr. Wilson, she was incredibly helpful and understanding regarding my medical care, presenting several potential approaches. I'm truly appreciative of this..
Park Medical Practice
Healthy G.
Medical staff prioritize cost-cutting over children's health needs, refusing to prescribe crucial medications for young patients.
Park Medical Practice
H O.
I've been a patient at this practice since 2011, and the doctors, especially Dr. Guest, are top-notch. However, today's experience was incredibly frustrating. I went to Trafford hospital for a blood..
Park Medical Practice
Paul S.
Avoid this medical practice at all costs. They show zero interest in patient care, consistently dodge phone calls, and when you finally secure an appointment, the doctor barely acknowledges your..
Park Medical Practice
Eugene O.
Getting an appointment feels like an uphill battle. Ask My GP appears to be consistently unavailable. What was once a straightforward repeat prescription request has morphed into a frustrating maze..
Park Medical Practice
ann p.
Exceptional support and comfort provided during a current issue, which is being addressed and rectified with impressive speed and efficiency.
Park Medical Practice
M J.
Attempting to schedule a consultation with this medical practice has been profoundly demoralizing. I rose early, motivated to secure an appointment, but their scheduling process is fundamentally..
Park Medical Practice
michael w.
Arguably the most incompetent medical practitioners imaginable. They refuse to accommodate appointments even a day ahead and reject phone-based scheduling. This frustrating scenario has persisted..
Park Medical Practice
Tony F.
Excellent care and supportive medical professionals.
Park Medical Practice
Julie M.
The medical professionals demonstrate exceptional bedside manner, creating a welcoming and compassionate environment. The front desk staff are incredibly responsive and accommodating. When I..
Park Medical Practice
Rosemary B.
Timely, understanding, and attentive customer support
Park Medical Practice
Clive W.
The personnel here are incredibly welcoming and warm
Park Medical Practice
June P.
I reached out via askmygp to schedule an in-person consultation with Dr Wilson, and they promptly responded, offering me an appointment that very afternoon at 3 pm. Fantastic service.
Park Medical Practice
David h.
Consulted my doctor, and it was completely disappointing - another letdown from their service.
Park Medical Practice
graham p.
I've been a patient here for a considerable time, yet I'm puzzled why they continue to list Park Road as their address despite relocating to the village.
Park Medical Practice
Alison E.
Dr Wilson and the entire medical team have been exceptionally compassionate during my recent health challenges and subsequent healing process. An outstanding group of professionals! My deepest..
Park Medical Practice
Sabah A.
The medical practice has drastically deteriorated since Dr Guest's departure. I've spent four consecutive days attempting to secure an appointment for my husband, which is critically needed for..
Park Medical Practice
Noreen A.
I'm thoroughly satisfied with my experience at Park Medical Practice. They promptly schedule appointments and handle my medical concerns with exceptional attention, always prioritizing my health and..
Park Medical Practice
Stephen W.
First visit to this clinic since Grove medical practice shut down. Absolutely pointless appointment, questioning the doctor's motivation for practicing medicine, possibly just chasing a..
Park Medical Practice
gary w.