Gables Surgery

After an extended period, I took my son to see the family doctor, and the experience was refreshingly smooth. Booking the appointment through the patient App was incredibly straightforward...

I had a terrible encounter with nurse Okobi during my appointment, which marks the third unsatisfactory interaction with her. She consistently appears disinterested and unwilling to provide care...

Two years back, their service was commendable. Now, things have drastically changed. They informed me that advance booking isn't possible, and the only way to be seen is to arrive early when they..

I'm extremely frustrated by the receptionist's repeated empty promise to call me back, which never materializes. The situation has left me deeply disappointed, as the service used to be so reliable..

I've been a patient at this medical practice for more than a decade. Throughout my time here, I've experienced consistently smooth interactions, and the recent introduction of their online E consult..

This medical practice is utterly appalling. When I brought my infant in for initial vaccinations, no staff member informed me about the necessity of liquid paracetamol or that I would need to..

I visited the medical facility for my infant's immunization. The front desk staff displayed poor customer service, and the nurse administering the vaccine was extremely unprofessional. I made..

Communication is seriously lacking with this company. No response whatsoever, which is incredibly frustrating and unprofessional.

The staff was incredibly supportive and assisted me perfectly.

Stella Okobi is absolutely the most incompetent nurse I have encountered during my seven years in this country. I've given birth here and interacted with numerous medical professionals, but none..

I'm not typically inclined to share my experiences online, but I've consistently had a positive relationship with "The Gables" Surgery, my general practice since around 1984. Whenever I've required..

Absolutely the most terrible general practitioner I've encountered!

This medical practice is an absolute nightmare for service and pricing. Getting a simple form signed took an excruciatingly long 6 weeks, and they charged me over 70 pounds just for a signature and..

A truly terrible surgical experience that left me completely frustrated. Dr. Haq, in particular, has been an ongoing source of stress. Her practice is marked by significant delays in prescription..

I'd like to express my sincere appreciation for Stacey, the receptionist. She returned my call and was incredibly thorough, asking comprehensive questions while maintaining a genuinely pleasant..

I rang the office at 8:12 AM and was informed a GP would contact me by 4 PM. Unsurprisingly, no call ever came. The personnel are incredibly discourteous, and it seems the physicians have zero..

Terrible service experience, impossible to schedule, staff members were disrespectful and unhelpful.

Haven't experienced any issues since becoming a member a year back. Scheduling appointments and getting seen is quite straightforward.

Stuck waiting yet again, following my initial 30-minute call, I'm now 38 minutes into another attempt, and I'm still second in line for the queue. It's incredibly frustrating—how on earth is anyone..

This medical practice is utterly appalling. Dr. Haque is hands down the most disrespectful and offensive physician I've ever encountered. Following my mother's recent passing, her demeanor only..