Hillcrest Surgery

I have been a patient at Hillcrest surgery for 15 years, having been seen by all the GPs and locums who have worked there. Doctors come and go, and it's clear that empathy is crucial in defining the..

Utterly appalling medical professionals who completely mishandled my case. Initially, I was informed about a potential cancer diagnosis, then shuffled around with incorrect referrals. Dr. Barton..

Arrived at the scheduled time, received a top-notch consultation with precisely the guidance I was seeking.

Every time I contact this medical practice, I anticipate support, not additional anxiety. Today's experience pushed me beyond my limits, and as a result, I've decided to transfer my registration to..

The front desk staff were incredibly discourteous, constantly interrupting and dismissing our concerns by citing rigid protocols. We were there to get our infant's vaccinations, and the nurse..

Completely unacceptable. Scheduling an appointment is impossible, as you're forced to frantically dial at 8am and compete with countless others just to secure a slot. Most attempts result in being..

I'm truly disheartened by the negative feedback about this medical practice, as my personal experience with Hillcrest has been nothing short of exceptional. The front desk team faces challenging..

Completely useless.......impossible to schedule a consultation without endless phone calls starting at 8 am. On the rare chance you actually connect, they claim appointments are solely for urgent..

Dr. Woo is exceptional. She takes her time during appointments and genuinely pays attention to my concerns. I feel completely supported by her compassionate approach, and I'm truly appreciative of..

Getting a simple triage phone consultation has been an utterly overwhelming ordeal. As a nursing student who understands the immense strain on the NHS, I find it deeply frustrating that doctors -..

Since relocating to this area last fall, I've found Hillcrest to be absolutely wonderful. The personnel have consistently demonstrated professionalism and kindness, maintaining superb communication..

Spent countless attempts trying to get my phone set up, making over 100 calls. After waiting 10 minutes on hold, I was simply informed that no appointments were available. Unbelievable. Hillcrest..

Throughout my eight-year experience with Hillcrest, I've been consistently impressed by their exceptional medical team. My latest interaction with Dr. Phillipson in December exemplified the highest..

Exceptional assistance and fantastic attention to detail during my recent visit! Much appreciation!

Unfortunately, I find myself joining the ranks of those thoroughly disappointed with Hillcrest Surgery's abysmal service. Getting through on the phone is a challenge, and when you do, appointment..

Their approach to customer care is utterly frustrating. Without delving into extensive specifics, I've reached my limit with their lack of assistance. When you arrive and articulate your concerns,..

My child's inaugural vaccination appointment with my partner was marred by an incredibly unwelcoming encounter. The receptionist's demeanor was abrasive, shouting instructions from behind the desk..

Completely terrible experience, a frantic rush to call and endless waiting on hold. All available appointment times, both morning and afternoon, have been fully booked.

Always attentive and eager to hear concerns, this service goes above and beyond by conducting comprehensive investigations. The approach is marked by genuine compassion and careful consideration,..

I had a delightful phone consultation with an incredibly compassionate physician recently. He was so attentive and warm, going above and beyond to provide support. The doctor took ample time to..