The Elms Medical Centre
JC
Jessica C. 5 years ago • From Google
Bad
As a university student away from home, I had to find a new GP in the south. Unfortunately, I cannot recommend The Elms Medical Practice for several critical reasons. When I sought treatment for an ear infection, they prescribed a spray that proved completely ineffective. Upon returning home and consulting my original GP, I discovered they had incorrectly diagnosed me, mistakenly prescribing an external treatment when I actually needed antibiotics for an internal infection. What's more, it seemed the GP at Elms simply searched my symptoms on Google for diagnosis. Additionally, I was suffering from a severe sore throat and persistent dry cough that prevented me from sleeping, making breathing difficult. When I visited them about these symptoms and swollen glands, instead of prescribing antibiotics, they merely suggested over-the-counter medication. The reception staff were equally problematic - consistently dismissive and patronizing. They also repeatedly recorded my personal information incorrectly, requiring me to request corrections multiple times before they were addressed. Ultimately, I have since changed medical practices and strongly caution others against registering with The Elms Medical Practice.
Melanie S.