Handsworth Medical Practice

Absolutely incredible Impossible to secure a consultation Every morning post-8 AM, I'm invariably 29th in line, and by then all slots have vanished My persistent cough has lingered since..

I am deeply grateful for the consistent support and assistance I've received. Dr. Shaikh, in particular, stands out as an exceptional physician who truly embodies compassion and understanding of..

I'm at a loss for words about this general practitioner. I attempted to contact them regarding my newborn sister and was left waiting for two hours with no answer. Later, I tried calling again after..

The decline of this establishment is beyond description... the front desk staff are completely incompetent. I attempted to schedule a doctor's appointment at 8am, only to be instructed by the..

Absolutely dreadful medical practice. Scheduling an appointment is impossible. Phone calls go unanswered, but when you arrive, the waiting room is deserted. The physicians are incompetent, with one..

I attempted to schedule a medical consultation by phone, and after an exasperating 35-minute wait, I finally reached a staff member. Suddenly, the call disconnected. I'm left with several critical..

I attempted to schedule an appointment by phone starting at 8:30 am, but was left hanging for an incredible 1 hour and 40 minutes without anyone picking up. When I tried calling again, I endured..

Scheduling a consultation at this medical facility is an exercise in futility. Appointments are virtually non-existent, and I haven't managed to secure one in the past twelve months. However, during..

Medical professionals are exceptional. The telephone scheduling process is deeply problematic, bordering on unacceptable. The system is particularly harsh for vulnerable patients, such as those who..

Extremely unsatisfactory performance from the prescription department. The general practitioner has failed to authorize an alternative medication for more than a week, even after the pharmacist has..

Extremely poor customer service experience

I was stunned when they proposed an appointment slot over two weeks away, seemingly attempting to brush me off. They suggested I visit a pharmacist, which I had already done. What's the purpose of a..

It appears all the glowing 5-star reviews are suspiciously written by current or former employees. In 2024, scheduling an appointment remains an absolute nightmare... phone lines constantly..

The front desk staff urgently need to improve their communication approach. They must recognize that individuals reaching out are already dealing with medical worries. It's crucial for these..

On September 30th, I experienced outstanding care from this medical practice. The digital registration process was straightforward and user-friendly (not through E Consult). Shortly after submitting..

Every interaction I've had with this medical practice has been excellent. This morning, I rang up at 8am to consult with the physician. Although I was positioned 16th in the waiting line, I was able..

Utterly Disgraceful Service and Highly Unprofessional Reception Staff After obtaining my blood test results, I attempted to schedule a routine appointment by phone. Following an extensive wait in..

The staff here seem largely indifferent and unaccommodating. Phone response times are incredibly slow. While a few doctors are decent, others are completely ineffective. You end up feeling like your..

I'm thoroughly impressed with this outstanding healthcare facility. They offer same-day consultations if you reach out early in the morning at 8am sharp. Every interaction with the front desk..

Completely unacceptable service where staff are utterly unhelpful and unwilling to provide critical medical advice for a pregnant patient. They simply disconnect calls and refuse to follow up, with..