Royal Arsenal Medical Centre

A receptionist named Sarah has consistently demonstrated exceptional service, providing support that extends well beyond her basic job responsibilities over the past several months.

I wish I could award them negative stars due to their complete disregard for patient welfare. It seems negligence permeates every level of this facility, from leadership down to medical staff and..

Holly at reception is the sole bright spot. The entire staff seems incompetent. The physicians display a complete lack of compassion. During my visit, I prepared notes to help me communicate due to..

Encountered difficulties scheduling a consultation recently, but what a transformation occurred. Upon arrival, I was welcomed warmly by the front desk staff who were incredibly supportive. They..

I would give zero stars if possible. This was the most regrettable decision I've made, switching to this healthcare provider. Absolutely worthless and potentially life-threatening, especially when I..

Staff at the front desk were incredibly unhelpful, seeming inexperienced and impatient. They appeared disinterested and unwilling to provide clear answers to basic inquiries, making the entire..

I've been a patient at this practice for nearly ten years, and I must candidly admit that the service quality has dramatically declined. While Zoe at reception remains exceptional and consistently..

This medical facility desperately needs to shut down. The physicians here lack basic professionalism when interacting with patients, consistently cutting off individuals before they can fully..

I'd rate this general practitioner zero stars if possible. They consistently create obstacles for patients, especially those with newborns. Their service is utterly inadequate, showing no concern or..

The employees are completely incompetent. Zero logical thinking. I completed my online registration nearly a week and a half ago (their website claims 5 days) and when I urgently required medical..

Upon relocating to Royal Arsenal Riverside, I was initially apprehensive about selecting this medical practice due to its poor online reputation. However, my personal experience has been entirely..

Absolutely dreadful. Their new booking system restricts appointments to online reservations before 2pm, making scheduling incredibly challenging. The reception staff are completely unhelpful and..

I consulted my personal healthcare provider who advised me to undergo an ultrasound and blood work to investigate my current health concerns. Consequently, I scheduled an appointment online with..

The most dreadful medical practice I've encountered in four decades. Scheduling an appointment is practically impossible, and the physician is utterly incompetent, never taking a moment to..

I have contacted the practice through accurex, and told them that I had flu symptoms and I was dizzy for three days. I told them that I coughed up blood and requested a doctor appointment. They..

Their service is a complete waste of time. Booking an appointment is so convoluted that most patients give up before succeeding. Last week, they booked me with a doctor who wasn't even working,..

I've been thoroughly impressed with this medical practice lately. When I couldn't secure an immediate appointment, I was pleasantly surprised to receive a follow-up call the next day with an..

Very professional and attentive doctor who listens carefully to my concerns. Dr. LEFEUVRE YANN explains all the options and action plans clearly in easy-to-understand language. Appointments are..

Welcoming and supportive staff who went out of their way to assist me.

This is absolutely terrible. They've recently implemented a new online appointment booking system that's exclusively available from 8-2:30 during weekdays. For someone like me who works 9-5 with a..