SR

Stuart R. 3 years ago • From Google

Rating

Bad

Terrible medical practice with unhelpful and rude staff

I've encountered consistently discourteous and abrupt staff when calling this medical practice. My complex health issues require extended consultation time, yet I'm perpetually unable to secure appropriate appointments. The online booking system is non-functional, and they systematically obstruct my attempts to receive proper medical attention. They initially claimed pre-booking appointments was impossible, but when I mentioned my doctor's contrary instructions, suddenly they miraculously found a way to schedule me. Every interaction feels frustratingly negative and unprofessional. While I recognize they might be experiencing workplace stress, it's absolutely unacceptable to subject patients to such treatment.

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