CK

Choongki K. 4 years ago • From Google

Rating

Bad

Terrible medical practice with unhelpful and unresponsive staff

If zero stars were an option, I would have selected it without hesitation. To any newcomers considering this practice as their primary healthcare provider, steer clear. I am actively seeking an alternative GP, and I recommend you do the same. The staff appears completely disinterested in patient wellness, offering only generic, unhelpful responses that provide no real assistance. I detailed my medical situation, requesting a swift phone consultation and immediate prescription transmission to my pharmacy. Their solution? Scheduling a phone appointment a week later - how incredibly helpful! Responding to Claremont's reply: Do not mistake my legitimate frustration with your staff's incompetence for rudeness. Simply review your most recent Google ratings - all one-star reviews echoing identical concerns. Doesn't this suggest a systemic issue? Why not view these critiques as a constructive opportunity to bridge the gap between patient expectations and your current service quality, instead of dismissively labeling me as difficult?

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