Fir Park Medical Centre

Throughout my past visits to Fir Park, I considered it an unremarkable medical facility, just another standard general practice within the NHS. But this year, my encounters with Dr Nadeem have been..

Dialed repeatedly from 7:58 to 8:30 AM for three consecutive mornings, following guidance from 111. Made well over 100 attempts each morning, with no response for the first two days. On the third..

Securing a medical consultation here is an exercise in pure frustration. I've just wasted an entire hour listening to busy signals and then languishing in a phone queue starting at position 10...

The surgical practice is shockingly inadequate. I spent two consecutive days attempting to secure an appointment for my elderly mother, only to find no available slots each time. On another..

Regrettably, certain staff members at Fir Park fall short of expectations, with the medical professionals particularly disappointing. This morning, a trainee doctor conducted a thorough examination..

Steer clear of this place - securing a booking is nearly impossible, and the personnel are discourteous, showing zero compassion or consideration for patients.

Absolutely zero assistance provided. The physicians seem competent, but the front desk staff lacks any semblance of customer service or interpersonal communication skills.

I'm thoroughly impressed with how this medical practice operates. Their telephone triage system is top-notch, ensuring prompt callback and swift appointment scheduling when required. This approach..

Scheduling a medical consultation here is an absolute nightmare. Attempting to book an appointment requires endless phone calls, and the reception staff are incredibly combative when you explain..

Practice's administrative team lacks professionalism and courtesy. While the doctors themselves provide quality care when you manage to see them, securing an appointment is incredibly challenging..

Despite encountering numerous critical reviews and hearing about unsatisfactory experiences from acquaintances, I find that most complaints seem to be about relatively minor matters. Drawing solely..

I cannot emphasize enough the exceptional level of care I experienced during my surgical procedure. Every staff member, from the front desk personnel to the medical professionals and physicians,..

After numerous attempts, I finally got through after making 76 calls, only to be informed that no appointments were available. Over the past four days, I've made approximately 94 calls daily, with..

I've been a patient at this medical practice for over four decades, and I can genuinely state that from the front desk staff to the top-tier professionals, they are truly exceptional. Everyone is..

Twice now, the front desk staff have demonstrated exceptional flexibility, helping my wife and me despite having no open time slots. What truly stands out is how they handled our requests with..

It's typical for individuals to remain silent when services meet expectations, but credit should be given where it's warranted. Having experienced multiple healthcare providers previously, I find..

Spent more than 60 minutes attempting to schedule a consultation for my ill child, yet the booking hotline continuously rang without answer. Completely unsatisfactory service from Appleton Village..

The personnel display a consistently discourteous and unaccommodating attitude, occasionally bordering on malicious. The physicians demonstrate a complete lack of accountability and appear..

Completely useless service with zero accessibility by phone. Even when attempting to arrive in person, scheduling an appointment seems impossible. The front desk personnel are shockingly..

Securing an appointment seems impossible. Their standard response is to direct you to the walk-in centre. During a callback regarding my panic attack, the nurse displayed complete indifference. She..