Woodlands Medical Practice
Rani C. 2 years ago • From Google
Bad
Terrible medical practice with unhelpful rude receptionists
This is an absolutely terrible healthcare facility. My son has been unwell for three weeks, and their online support requires at least an hour of waiting. The receptionists, Sharon and Jay Halai, are incredibly frustrating. My son is sick and has missed four days of school, and this practice is doing nothing to help. This woodland medical practice desperately needs improvement, particularly with their reception staff. They are extremely discourteous and completely unhelpful. When you call at 7:59, the surgery is closed, but the moment it's 8:00, you're caller number 18 or 20, and by the time your turn comes, they claim all appointments are gone. If you explain that you called precisely at 8:00, they simply respond that it's not their problem. When requesting a next-day appointment, they instruct you to call first thing in the morning, and for future appointments, they state the slots aren't open yet. I cannot comprehend how one is supposed to secure an appointment. Consider how these receptionists, Sharon and Jay, might treat elderly patients. The medical department urgently needs to investigate this surgery's operations.
Dr Fonseca provides outstanding primary care, and the nursing staff at this medical practice are equally commendable.
Woodlands Medical Practice
Billal Z.
I was thoroughly impressed by my visit to Woodlands Medical Practise. From the instant I entered, the staff demonstrated exceptional professionalism and warmth. Doctors Hameed and Durani were..
Woodlands Medical Practice
R R.
Dr. N and her colleagues are absolutely fantastic! We've recently become patients at this clinic, and the quality of service, compassion, and expertise is truly exceptional. This is a genuinely..
Woodlands Medical Practice
Vicki B.
The medical professionals at this practice have consistently provided exceptional care for both myself and my kids, which is why I give them a perfect score. Scheduling appointments is always..
Woodlands Medical Practice
Pat M.
We've been patients at this medical practice for more than four and a half decades, and we're truly delighted with the exceptional care they've provided to our entire family. We also deeply..
Woodlands Medical Practice
Liam S.
Every visit here is consistently excellent. For those with a reasonable amount of understanding and who recognize the high workload of the NHS, you won't find a superior service anywhere else.
Woodlands Medical Practice
Vafa B.
The doctor and entire staff were absolutely wonderful, incredibly compassionate, and I'm truly grateful for their exceptional care and professionalism 👏🏻
Woodlands Medical Practice
Sue P.
I'm incredibly satisfied with this medical practice and cannot express enough gratitude for their exceptional care and service.
Woodlands Medical Practice
Becky S.
I've been receiving medical care at this practice since 2007 but recently had to transfer due to relocating. Throughout the years, the clinic has experienced various challenges, yet remains..
Woodlands Medical Practice
Bijan S.
The medical professionals here are truly top-notch, and their service is outstanding. I left my most recent appointment completely satisfied with the care and assistance I was provided.
Woodlands Medical Practice
Paula M.
Excellent service when helping my adolescent child. Secured a convenient post-school consultation and was promptly attended to by a compassionate physician who carefully heard her concerns and..
Woodlands Medical Practice
Ozge E.
The team here is exceptional and compassionate. Whenever I arrive, the front desk personnel demonstrate genuine concern and work diligently to assist me with my requests. The physicians consistently..
Woodlands Medical Practice
Alexia H.
I've discovered the medical practice to be quite beneficial, with Dr Fonseca demonstrating excellent care by attentively listening and responding appropriately. However, securing an appointment..
Woodlands Medical Practice
NH N.
Excellent experience. Urgently required a last-minute consultation for my young child and successfully secured a same-day slot. The physician was incredibly welcoming and helped us feel completely..
Woodlands Medical Practice
Jane D.
Absolutely dreadful and illogical procedures. There's no semblance of an organized intake process. Despite advertising the ability to schedule appointments two weeks in advance, they only provide a..
Woodlands Medical Practice
Renata B.
The medical staff here are incredibly welcoming and kind. Their customer service is top-notch, and they consistently go above and beyond to assist patients. Much appreciation.
Woodlands Medical Practice
ormtone o.
The personnel were incredibly friendly and supportive. The medical professionals demonstrated exceptional skill and genuine compassion.
Woodlands Medical Practice
Norma L.
The ear-splitting volume would give you a serious headache, and their customer service response time is so slow you might expire before getting any help.
Woodlands Medical Practice
Zoe M.
The front desk staff were incredibly accommodating, and the physician I consulted was exceptional. I was completely satisfied with my experience.
Woodlands Medical Practice
Elaine M.
Visited Dr. Fonseca for a consultation and was thoroughly impressed. She made me feel heard and gave me confidence that she will diligently manage my healthcare needs with a comprehensive approach.
Woodlands Medical Practice
Jacqueline (.