PP

Peter P. 2 years ago • From Google

Rating

Bad

Terrible medical practice with unhelpful staff

Terrible encounter with this medical practice. The front desk staff are discourteous and ineffective. I requested assistance completing a medical form required for employment and was instructed to leave it with them, with a promise they would process it. After a week of waiting, I inquired about the status and was informed they hadn't yet reviewed the document and would contact me when ready. Two weeks subsequently, upon visiting in person, I was abruptly told they won't complete the form and I must seek private medical services. Not only is it infuriating that during my sole interaction with the NHS they refuse to help, but they also failed to communicate their inability to handle the form, resulting in me wasting three weeks waiting for a response. Completely incompetent.

Other reviews for Twyford Surgery