DR

Damon R. one year ago • From Google

Rating

Bad

Terrible medical practice with zero compassion

Supposedly "highly trained" receptionists answer the phone, but their expertise seems limited to avoiding appointment bookings and mastering rudeness. They work in a field demanding compassion yet spectacularly fail to demonstrate any basic human empathy. Unsurprisingly, they only acknowledge positive reviews on their platform. Every visit feels rushed and impersonal, with patients barely feeling acknowledged. When I requested a dermatologist referral, a doctor condescendingly declared, "You don't choose, I choose" - acting as if their medical degree grants them absolute authority. Today, I was abruptly informed I must change doctors because I moved a mere 20 minutes away. No discussion, no options - just a peremptory command from an arrogant desk specialist who lacks any justification for their attitude. This is undoubtedly the most incompetent GP surgery I've encountered. Honestly, seeking medical advice from a random stranger on the street would likely yield more compassionate and competent care than this so-called medical practice.

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