Sandy Lane Surgery

Absolutely deserves zero rating. Wasted my entire day dealing with their incompetence. They consistently fail to connect patients with their own physician, causing critical communication breakdowns...

Extremely Disappointing. Booking an appointment is nearly impossible without repeatedly dialing and enduring lengthy hold times. Their customer service is subpar. They seem to have forgotten the..

I recently attempted to register at this medical practice after relocating to the area. My visit was meant to be a quick drop-off of paperwork, but the experience was far from smooth. The..

After relocating to the area, it took an exasperating 4 months and multiple complaints before they finally processed my family's registration forms. The phone service is equally frustrating, with..

Absolutely impossible to reach anyone—the receptionist seems to have permanently disconnected their phone line! These doctors are utterly incompetent, and I'm convinced they're squandering precious..

Scheduling an appointment here is impossible, and their communication is abysmal. I've been trying to reach them by phone for four straight hours just to inquire about my MRI scan results, with zero..

The staff at the front desk and medical professionals are exceptional. However, the appointment scheduling process is incredibly frustrating!

The Occupational Therapy professionals are absolutely outstanding and provide exceptional care and support.

I'm utterly disgusted by the abysmal treatment I've received from the current medical staff over the past half-year. Not a single one of them exhibits genuine concern or maintains even a basic..

Sandy Lane demonstrates substandard care, with multiple complaints already escalated to the Care Quality Commission for investigation

Sandy lane surgery - absolutely wouldn't recommend this terrible place to anyone, turning away a patient struggling to breathe and delaying prescription refills until the next business day. The..

If I could award the lowest possible rating, I would. Reaching the front desk staff is practically unattainable, and even when you manage to connect, getting actual medical assistance is even more..

My optician urgently recommended I consult my doctor after a routine eye examination. When I saw my GP, she assured me she would promptly schedule an appointment with an eye surgeon.....BUT SHE..

The medical practice is consistently swamped, which makes managing chronic conditions incredibly frustrating. While the healthcare professionals are genuinely kind, the constant rotation of doctors..

The reception manager's conduct was utterly unacceptable. She made exaggerated facial expressions behind her staff's backs, which I found ironically amusing for someone in a professional role. After..

The booking process with reception was exceptional and personalized. Dr. Kevin Uzoma stepped in to see me when another doctor was occupied, which minimized my waiting time. He demonstrated..

I'm frustrated that they call at 8am when they're clearly swamped - isn't the whole point to provide more efficient service? Aside from this issue, the general practitioners themselves are actually..

This medical practice is absolutely absurd, selectively treating patients. I've been waiting for referrals for myself and my child since last year, and it turns out the GP didn't even send the..

I'd give zero stars if possible. This medical service is completely ineffective and fails to meet basic standards. Their phone lines are perpetually busy, and when you finally connect, you're met..

The medical professionals here are top-notch... However, the appointment scheduling process is a significant drawback. To secure a slot, you must phone precisely at 8am and essentially cross your..