Limelight Health And Wellbeing Hub
Kevin G. 2 years ago • From Google
Bad
Terrible medical practice with zero patient care
I felt compelled to return and update my review with recent experiences. In May, I visited the surgery to collect a prescription, but they couldn't locate it after a 20-minute wait. They suggested I return the next day. Upon my return, the prescription wasn't ready and wasn't signed by a doctor, causing another 5-minute delay. In August, I submitted an online form at 8am to see a doctor. I received a text directing me to a pharmacist at Ayres Rd, but when my wife called, they knew nothing about it. At Limelight, I demanded to see the practice manager. I explained my symptoms and requested an immediate prescription, but was told the earliest appointment was in two weeks. When I explained I was traveling, they simply suggested I visit a walk-in center. Frustrated, I went to Trafford General and waited 3 hours but ultimately got the help I needed. On Monday, September 11th, I woke with breathing difficulties. I contacted Limelight at 8am, received a text saying they'd respond in two days, and was then sent an online questionnaire. I refused, wanting a direct doctor consultation. The receptionist called my wife, warning that not completing the form could delay my process. I received an ultimatum text giving me until 5pm to comply or have my request canceled. Consequently, I registered with another GP practice. I called my new GP on Friday, received a callback Saturday, and had my prescription sent immediately. What a stark difference. I genuinely feel sorry for Limelight's patients and strongly advise everyone to seek alternative care. It's an absolute nightmare with incredibly unprofessional staff. Utterly unacceptable service. I attempted to book a doctor's appointment online following a road traffic accident on Monday, March 13th, only to be told someone would contact me on Thursday, March 16th - three days later while suffering in agony and pain. This forced me to take four days off work, despite booking precisely at 8am. Where have all the Monday morning and evening appointments disappeared? Completely shocking service.
Securing a consultation is utterly challenging, with every attempt this week failing as slots vanish within moments of the 8AM opening. The reception team comes across as abrupt and unhelpful during..
Limelight Health And Wellbeing Hub
Rubina C.
I recently had the opportunity to consult with Dr. Grant. Her demeanor was characterized by genuine patience, attentiveness, and a rare warmth that is seldom encountered. She wasn't focused on..
Limelight Health And Wellbeing Hub
Isher R.
A disastrous surgical experience marked by total patient neglect. The physicians appear incompetent and consistently demonstrate a cavalier attitude, rushing through consultations with an evident..
Limelight Health And Wellbeing Hub
Jawad S.
The practice promotes their askmygp platform for scheduling consultations with doctors, but the service is frequently unavailable, even during their advertised operating hours. It's actually more..
Limelight Health And Wellbeing Hub
M w.
Dr. Smith is truly exceptional Her compassionate approach and empathy make me feel completely at ease
Limelight Health And Wellbeing Hub
Angharad H.
I've been a patient at this practice for two years, requiring appointments about twice monthly due to ongoing undiagnosed health concerns. Their AskMyGp service consistently provides same-day..
Limelight Health And Wellbeing Hub
Laiba A.
A fantastic procedure that I absolutely endorse! The medical team was incredibly compassionate and helpful throughout my entire experience.
Limelight Health And Wellbeing Hub
B H.
My mother absolutely adores her physician, Dr. Iqbal. The doctor consistently demonstrates politeness and a genuine willingness to help. She approaches consultations with compassion, carefully..
Limelight Health And Wellbeing Hub
Arif T.
I cannot believe how terrible this surgical practice is! Their communication is abysmal - they'll leave a voicemail and then when you attempt to return the call, it takes three entire days to reach..
Limelight Health And Wellbeing Hub
Debra D.
Living with a spinal condition, I sought another pain medication prescription. Instead of immediate assistance, I was offered a phone consultation two weeks from now, simply because my medication..
Limelight Health And Wellbeing Hub
Foluso F.
Completely unacceptable and appalling customer support experience.
Limelight Health And Wellbeing Hub
Zayna M.
This medical facility should be legally prohibited from continuing operations. They lack the competence to manage a healthcare center where patients seek treatment for recovery. When medication..
Limelight Health And Wellbeing Hub
Haydn R.
This establishment is a complete embarrassment. I reside nearby and have a charging point installed by my car charging service, for which I pay a subscription. I called to confirm usage and was..
Limelight Health And Wellbeing Hub
Ijaz A.
Clearly, patient care is not a priority here. Scheduling an appointment is a nightmare. I submitted a video call request through askmy GP this morning, which initially seemed successful. However,..
Limelight Health And Wellbeing Hub
Mildred K.
Absolutely terrible general practitioner! What's the use of having a GP if they're perpetually unavailable? The reception staff are completely useless, and I'm eager to find a new medical practice..
Limelight Health And Wellbeing Hub
Kevin G.
I felt compelled to return and update my review with recent experiences. In May, I visited the surgery to collect a prescription, but they couldn't locate it after a 20-minute wait. They suggested..
Limelight Health And Wellbeing Hub
Sharkie S.
The location and amenities are impressive, and it's never too packed during my visits. There might be a slight wait, but that's pretty standard everywhere. The personnel, from the front desk to the..
Limelight Health And Wellbeing Hub
lily k.
Absolutely terrible general practitioner - their communication is nonexistent, and they consistently ignore incoming calls.
Limelight Health And Wellbeing Hub
Faminah F.
I believe I'm initiating a critique, so it's only appropriate to acknowledge the positive experiences I've had. Over recent months, the surgery has provided me with truly remarkable care. As..
Limelight Health And Wellbeing Hub
usama b.
Scheduling a session is practically impossible, with their mobile application being utterly frustrating and phone support equally unhelpful. Their abysmal one-star rating is completely justified.
Limelight Health And Wellbeing Hub
Nadia A.