Brook Medical Centre

The front desk staff member exhibits a consistently unpleasant demeanor. Despite lacking medical credentials, she frequently offers unsolicited and condescending medical opinions. While I'll refrain..

My wife's grandfather accidentally left his diabetes medication behind during his overnight stay at our place, which was quite far from home. We urgently sought an emergency prescription to obtain..

Dr. Oo lacks any semblance of bedside manner and ranks as the most unprofessional medical professional I've encountered. Their approach is cold, disinterested, and devoid of any compassion, leaving..

It's impossible to adequately express how terrible this medical practice is!! Getting a face-to-face doctor's appointment seems impossible. By Tuesday, we were informed that their sole physician is..

Consistently supportive and dependable

Absolutely terrible medical care, I've experienced numerous healthcare providers after relocating several times, and these practitioners are hands-down the most incompetent I've encountered. They're..

Hazardous medical staff and the most discourteous front desk personnel I've ever encountered! There's a single pleasant individual, but if you're unlucky enough to interact with the wrong one, it's..

I deeply empathize with the dedicated NHS personnel navigating extremely challenging circumstances. Nevertheless, one particular receptionist (Amanda) is clearly miscast in her role. In fact, she..

The front desk staff could really benefit from some professional development and attitude adjustment. Her demeanor suggests a serious need for customer service coaching and a reminder about..

I've visited this place numerous times throughout the year, and without fail, the entire staff has consistently delivered outstanding service.

I've never encountered such disrespectful behavior and complete disregard for patient care. Brook doctors surgery has consistently had mixed feedback. While some staff members are truly exceptional,..

When we relocated to this area a couple of years back, we were initially hesitant about registering with this medical practice due to some less-than-stellar online reviews. However, we decided to..

1. Attempting to schedule an appointment by phone is futile, as calls go unanswered endlessly 2. The front desk staff displays complete apathy towards addressing patient inquiries 3. Medical..

Extremely subpar customer service, with a discourteous front desk staff member who demonstrated a complete lack of professionalism. The physician refused to examine my 8-year-old son suffering from..

During my recent medical consultation, I was dismayed by the condition of the office floor. The carpet was incredibly filthy, and I was forced to place my bare feet directly on this unsanitary..

This is a subpar general practice with a complete lack of attentiveness In September, the hospital physician modified my prescription, increasing my daily tablet intake. We're now in December, and..

I was quite satisfied with my general practitioner until this morning. When I attempted to contact the office, the phone interaction was shockingly discourteous and confrontational. Being dependent..

I've been a patient at this medical practice for years, and since I'm generally healthy, I rarely visit. Recently, I experienced sudden, intense back and shoulder pain. When I tried to book an..

For half a year now, I've been unable to secure an appointment - they're perpetually booked up! This is absolutely ridiculous!!

This morning at 08:20am, my interaction with the receptionist was extremely unsatisfactory. Her demeanor was cold and impersonal, lacking any hint of warmth or friendliness. She was curt and..