Hollyns Health & Wellbeing - Clayton
Lord F. 2 years ago • From Google
Bad
Terrible medical practice with zero patient care
Genuinely convinced this medical practice is operated by sadists who display zero empathy, from the receptionists to the nursing staff - and the doctors are practically invisible. Booking an appointment requires a military-precision phone assault at precisely 8.00am for the following week's slot, with a brutal 10-minute window to successfully connect before being forced to retry the next day. When you finally secure an appointment, you'll endure a rushed 10-minute consultation after waiting beyond your scheduled time. Recurring medical issues mean you'll encounter a completely different healthcare professional each visit, ensuring no continuity of care or familiarity with your condition. Despite seemingly having around 12 consultation rooms, the waiting area remains bizarrely empty, even when serving multiple local communities. The surgery inexplicably operates as though overwhelmed, despite clear evidence to the contrary. Recently, I booked a 111 appointment for Monday at 11.15pm, confirmed by text, requiring an unpaid half-day from work. At 8.00am, I received a text seemingly changing the appointment time to 11.40am. Arriving as planned, I discovered not just a time change, but an entirely different appointment date. The receptionist informed me of this after my original work start time, preventing me from reclaiming my half-day. The short notice made securing additional time off impossible, effectively rendering my original scheduling efforts futile. Adding insult to injury, they subsequently sent a message criticizing my apparent non-attendance. The NHS's incompetence reinforces my belief that privatized healthcare competition would dramatically improve our medical services, free from governmental bureaucratic interference.
Total embarrassment. Steer clear of this place.
Hollyns Health & Wellbeing - Clayton
Craig D.
Hollyns health Clayton is undoubtedly the most terrible medical practice I have ever encountered. The front desk employees demonstrate a complete lack of compassion and appear woefully unprepared..
Hollyns Health & Wellbeing - Clayton
tracy h.
I had a pleasant interaction with a kind administrative staff member, whose name I believe was Kiya or something close to that. I shared my concerns, and although she initially mentioned that all..
Hollyns Health & Wellbeing - Clayton
Siraj A.
Booking an appointment here is an absolute nightmare. Their scheduling system feels like it's stuck in the past, making the entire process incredibly frustrating. After numerous failed attempts, I..
Hollyns Health & Wellbeing - Clayton
mollie d.
After my operation, I've been unable to communicate with medical professionals regarding my infection through the 111 service. I've been prescribed antibiotics but have now developed a secondary..
Hollyns Health & Wellbeing - Clayton
Lee H.
A complete embarrassment of an establishment! Who is running this incompetent operation?
Hollyns Health & Wellbeing - Clayton
Carl B.
Frustratingly long hold times when trying to reach customer service by phone
Hollyns Health & Wellbeing - Clayton
Rehan A.
Steer clear of this surgical center, as their reception team is utterly unprofessional and seemingly clueless. Whenever you attempt to contact them, your appointments mysteriously vanish, even in..
Hollyns Health & Wellbeing - Clayton
Ronnie H.
I was able to schedule a convenient time slot and received excellent care from all staff members I encountered. The post-appointment communication was also satisfactory.
Hollyns Health & Wellbeing - Clayton
Lucy R.
I met with an incredibly compassionate nurse (I think she was called Emma) who was exceptional and truly helped me feel relaxed. As anticipated, the phone lines are congested in the early hours, but..
Hollyns Health & Wellbeing - Clayton
jason s.
Friendly staff, convenient as it is located next to the medical centre
Hollyns Health & Wellbeing - Clayton
diane h.
It's a decent medical practice, but scheduling appointments is challenging. For working individuals, they should offer more flexible booking options. I haven't been able to see my physician since..
Hollyns Health & Wellbeing - Clayton
M K.
Steer clear of this healthcare provider. They were recently found subpar by cqc following a legionella incident and failed to address investigation findings. Securing a medical consultation is..
Hollyns Health & Wellbeing - Clayton
Susan U.
A heartfelt appreciation to the wonderful team at Hollyns Health and Wellbeing I received expert treatment for a severely painful splinter embedded in my thumbnail, which was removed using local..
Hollyns Health & Wellbeing - Clayton
Anonymouse
The appointment was 20 minutes late. Whilst waiting I was in the main reception and not a further, unsigned reception area and I was worried being hard of hearing that I’d missed my name being..
Hollyns Health & Wellbeing - Clayton
Iain (.
The service is abysmal. Repeatedly, they've arbitrarily discontinued my prescriptions without warning, including my statin medication, claiming a review was necessary but failing to even conduct a..
Hollyns Health & Wellbeing - Clayton
hooch h.
I got a message suggesting I schedule a medication consultation with a nursing professional. I called the medical center and was third in line at 11:45, but was connected surprisingly quickly within..
Hollyns Health & Wellbeing - Clayton
Lola L.
Smooth sailing throughout my medical care here. Scheduling the depo injection with the nurse was a breeze. The front desk staff is consistently accommodating, and they handle repeat prescription..
Hollyns Health & Wellbeing - Clayton
Tash m.
I recently switched to this medical practice, and the reception staff are incredibly unhelpful and discourteous. With my specific health condition, which is quite rare, I've been struggling to find..
Hollyns Health & Wellbeing - Clayton
Hamaiis Z.
I received a phone consultation with DR. ASIM SULEMAN. During the call, after initially describing my situation, I was asked to detail my symptoms. I carefully explained my symptoms, but the doctor..
Hollyns Health & Wellbeing - Clayton
Entwined E.