Hollyns Health & Wellbeing - Clayton
Lord F. 2 years ago • From Google
Bad
Terrible medical practice with zero patient care
Genuinely convinced this medical practice is operated by sadists who display zero empathy, from the receptionists to the nursing staff - and the doctors are practically invisible. Booking an appointment requires a military-precision phone assault at precisely 8.00am for the following week's slot, with a brutal 10-minute window to successfully connect before being forced to retry the next day. When you finally secure an appointment, you'll endure a rushed 10-minute consultation after waiting beyond your scheduled time. Recurring medical issues mean you'll encounter a completely different healthcare professional each visit, ensuring no continuity of care or familiarity with your condition. Despite seemingly having around 12 consultation rooms, the waiting area remains bizarrely empty, even when serving multiple local communities. The surgery inexplicably operates as though overwhelmed, despite clear evidence to the contrary. Recently, I booked a 111 appointment for Monday at 11.15pm, confirmed by text, requiring an unpaid half-day from work. At 8.00am, I received a text seemingly changing the appointment time to 11.40am. Arriving as planned, I discovered not just a time change, but an entirely different appointment date. The receptionist informed me of this after my original work start time, preventing me from reclaiming my half-day. The short notice made securing additional time off impossible, effectively rendering my original scheduling efforts futile. Adding insult to injury, they subsequently sent a message criticizing my apparent non-attendance. The NHS's incompetence reinforces my belief that privatized healthcare competition would dramatically improve our medical services, free from governmental bureaucratic interference.
The service is abysmal. Repeatedly, they've arbitrarily discontinued my prescriptions without warning, including my statin medication, claiming a review was necessary but failing to even conduct a..
Hollyns Health & Wellbeing - Clayton
David O.
Despite being registered at the Allerton Health Centre, I recently had an exceptional experience at the Clayton centre. At 8:10 am, I called and explained that two rounds of antibiotics had been..
Hollyns Health & Wellbeing - Clayton
Lucy R.
I met with an incredibly compassionate nurse (I think she was called Emma) who was exceptional and truly helped me feel relaxed. As anticipated, the phone lines are congested in the early hours, but..
Hollyns Health & Wellbeing - Clayton
hooch h.
I got a message suggesting I schedule a medication consultation with a nursing professional. I called the medical center and was third in line at 11:45, but was connected surprisingly quickly within..
Hollyns Health & Wellbeing - Clayton
Sharon H.
The surgical facility desperately requires a comprehensive CQC reassessment, as its performance was already subpar prior to the pandemic and has now deteriorated catastrophically. For working..
Hollyns Health & Wellbeing - Clayton
Ronnie H.
I was able to schedule a convenient time slot and received excellent care from all staff members I encountered. The post-appointment communication was also satisfactory.
Hollyns Health & Wellbeing - Clayton
Rob S.
Their prescription management is an absolute shambles. It's an insult to even label this as a health and wellness service.
Hollyns Health & Wellbeing - Clayton
Kyle B.
My prior interactions with this organization through professional channels were incredibly frustrating, and as someone whose partner is a patient, I am continuously astounded by their remarkably..
Hollyns Health & Wellbeing - Clayton
Siraj A.
Booking an appointment here is an absolute nightmare. Their scheduling system feels like it's stuck in the past, making the entire process incredibly frustrating. After numerous failed attempts, I..
Hollyns Health & Wellbeing - Clayton
Entwined E.
Total embarrassment. Steer clear of this place.
Hollyns Health & Wellbeing - Clayton
Spencer420 S.
If a zero-star rating existed, I'd absolutely assign it to this medical practice! The staff and receptionists display abysmal attitudes and completely lack patient interaction skills. Despite an..
Hollyns Health & Wellbeing - Clayton
Luke A.
The medical practice follows typical protocols, but their morning appointment scheduling at 8am is impractical. There's no online booking option, and booking future appointments is challenging. When..
Hollyns Health & Wellbeing - Clayton
Anonymouse
The appointment was 20 minutes late. Whilst waiting I was in the main reception and not a further, unsigned reception area and I was worried being hard of hearing that I’d missed my name being..
Hollyns Health & Wellbeing - Clayton
Zawar K.
Utterly unacceptable customer support from start to finish! While battling Covid recently, I've been attempting to connect with their team, but it's been a complete nightmare. Neither at home nor at..
Hollyns Health & Wellbeing - Clayton
Hal b.
What an absurd medical practice. I attempted to schedule a doctor's consultation at 8am, only to find myself in a phone queue at position 35, which abruptly disconnected at 8:20am. Upon redialing, I..
Hollyns Health & Wellbeing - Clayton
Nobody (.
Excellent medical professionals and top-notch care
Hollyns Health & Wellbeing - Clayton
Lord F.
Genuinely convinced this medical practice is operated by sadists who display zero empathy, from the receptionists to the nursing staff - and the doctors are practically invisible. Booking an..
Hollyns Health & Wellbeing - Clayton
Sam C.
Utterly unprofessional medical practice that endangers patient safety through prescription errors and negligence. - Phone lines are a nightmare, with wait times stretching between 20-45 minutes -..
Hollyns Health & Wellbeing - Clayton
Ash S.
Absolutely terrible. I've been calling daily for a week, and every single time they claim they're completely full and have stopped allowing advance bookings. It's completely ridiculous and..
Hollyns Health & Wellbeing - Clayton
Kila K.
I arrived for a DVLA appointment, following the letter's instruction to avoid fluids for 2 hours before the urine test. However, Dr. Suleyman immediately requested the sample, and when I asked for..
Hollyns Health & Wellbeing - Clayton
Iain (.