MM

Moiras M. 7 years ago • From Google

Rating

Bad

Terrible medical practice with zero patient compassion

Terrible experience from start to finish. This medical practice is riddled with problems. The physicians are completely unresponsive and consistently operate with massive delays of around 40 minutes, yet they're inflexible if patients arrive even slightly late. Today's incident was the final breaking point for me. I'm definitely taking my business elsewhere and filing formal grievances. Their check-in technology was malfunctioning and wouldn't register my daughter's appointment for wound treatment. I spent 10-15 minutes waiting in line to speak with the front desk staff. Despite seeing me queuing, the receptionist claimed I was tardy and refused to allow my daughter's treatment. When I explained the machine's malfunction and she confirmed my presence by seeing me in line and checking with the nurse, she still obstinately denied my daughter medical care. Absolutely ridiculous and unacceptable.

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