NS

Naz S. 3 years ago • From Google

Rating

Bad

Terrible medical record management puts child at risk

What an absolute nightmare of a medical practice. I registered my son four months back, presenting his passport and health record. They conducted his blood test and standard medical examination. Subsequently, we received a communication from the GP with an incorrect name. We returned with his documentation to rectify the error. The front desk staff assured us the issue was resolved. However, we've now received another appointment letter with the same incorrect name, and shockingly, they've completely lost his medical records and recent blood test results. I am seriously considering launching a comprehensive investigation, as this level of medical negligence is unacceptable and potentially dangerous, especially if such carelessness occurred with a patient facing critical health challenges.

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