The Grange Medical Centre

Consistently subpar customer experience

The service was extremely poor when I needed a blood test for my young daughter. They provided a contact phone number that was completely unresponsive. I spent an entire day attempting to reach..

Extremely poor customer support. Repeated phone calls go unanswered. They only seem responsive once all booking slots are completely occupied.

I am utterly appalled by Dr Rupert Bankart's unprofessional and potentially dangerous approach to patient care. Despite never having personally met him, he has unilaterally discontinued my critical..

Pleasant initial impression...but hazardous medical professionals..... A physician claiming no natural solutions exist for inflammation.....is clearly a COMPLETE MORON! By the way, I'm referring to..

I've experienced exceptional kindness and attentiveness from all staff members at this medical practice. The mobile application is fantastic, enabling me to schedule routine consultations, order..

I visited my physician this afternoon, The medical staff appear rushed and disinterested, yet the front desk employees are exceptionally friendly and accommodating.

Extremely poor customer service experience.

Terrible customer support, constantly calling but no one answers the phone

Been trying to reach them since 8:57 this morning, but my call kept getting redirected until 8:30. I was second in line and was informed that all appointments for the day were fully booked, so I was..

Steer clear of this medical practice at all costs. I had completed a series of comprehensive health screenings abroad and sought a follow-up consultation with my primary care physician. However,..

I'm at my wit's end. Their communication is abysmal, with phone calls going unanswered and scheduling appointments becoming an impossible task. My knee injury was completely mishandled from the..

The key issue lies in the booking process, which differs from other medical procedures. Rather than utilizing a convenient app-based scheduling system, patients are forced to engage in a chaotic..

Absolutely terrible service! I've been attempting to call for three consecutive days, with constant busy signals between 8:58 and 9:30. When I finally managed to reach someone, they directed me to a..

Dr. Bankart truly stands out with his exceptional patient care and professional demeanor. His extensive expertise is matched by his compassionate and attentive approach, making him a remarkable..

I joined this practice in 2018. Initially, Dr Bankart seemed very compassionate and genuinely interested in his patients. However, my experience over the past year has significantly changed my..