DW

David W. 4 years ago • From Google

Rating

Poor

Terrible medical service at waterside practice

I've been a patient at Waterside since relocating to Leamington in 2018, and the reception quality has dramatically deteriorated, particularly during the Covid pandemic. I continuously receive automated appointment scheduling messages requiring phone contact, despite my documented hearing impairment and solitary living situation. The staff are clearly disregarding my medical records and communication needs. I'm completely frustrated and ready to seek care elsewhere.

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