ZM

Z M. 4 years ago • From Google

Rating

Bad

Terrible medical service causing harm and distress

I've been trying to obtain my medical notes for over three months, repeatedly requesting them. When I finally received some documents, they appeared to be completely fabricated. I strongly suspect they intentionally destroyed my original medical records. This isn't the first time - a previous surgery (Millview) did the same to me and another family member. They've passed our case between surgeries, compromising our data and breaking confidentiality protocols. They've been formally informed about these issues but seem indifferent, caring only about financial interests and not patient welfare. The distress and potential harm they've caused is immense. Their staff appear incompetent, almost robotic, and have particularly endangered a close relative with autism. The entire situation is a complete disaster that remains unresolved even in 2022. The level of negligence and potential corruption is shocking. Absolutely useless organization that has defamed our family through their reckless handling of our medical information!

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