Westwood Road Surgery
Claudiu B. one year ago • From Google
Bad
Terrible medical service for families with young children
I'm baffled by the glowing 5-star reviews this medical practice has received. As a parent of two children, being forced to switch to this local GP has been an absolute nightmare. The entire experience, from the front desk to the clinical staff, has been subpar. A month ago, our toddler needed urgent care, and despite 111's recommendation that the GP should offer emergency slots, they had none available - forcing us to seek help at the emergency room and after-hours clinic. Recently, we faced similar issues with our newborn, again ending up at an after-hours service due to their staffing shortages. Their scheduling is terrible, with patients waiting weeks for appointments. During the 8-week vaccination, I was particularly concerned when I noticed a small amount of vaccine leaking back into the syringe after it was removed from my child's leg, which seemed unprofessional and potentially concerning.
A few of the physicians here are quite skilled. Scheduling an appointment can be challenging, but the medical care you receive is of high caliber once you manage to get in.
Westwood Road Surgery
Steve J.
Looks like I've found a gem of a medical practice! The speed at which they handled my new patient registration was incredible - I uploaded my form through the NHS website, and within 60 minutes,..
Westwood Road Surgery
Victoria R.
Becoming a patient at the clinic was incredibly smooth. In just a matter of hours, I was assigned a personal physician. I appreciate this wonderful initial encounter with Westwood Road Surgery.
Westwood Road Surgery
Kefah N.
Absolutely delightful, helpful, and spot-on service with a warm, welcoming approach.
Westwood Road Surgery
Katie K.
truly impressed by this facility! managed to schedule and secure a booking within just 3 short hours!
Westwood Road Surgery
Jane O.
Since October 2024, I've had multiple interactions with this medical facility requiring surgical procedures. Initially, our experience was disappointing - the receptionist during our first visit was..
Westwood Road Surgery
Dream B.
The staff member who processed my family's registration was incredibly friendly and efficient. I'm thoroughly satisfied with the initial interaction and eagerly anticipate upcoming consultations..
Westwood Road Surgery
Raj J.
Swift sign-up process with consistent and timely updates throughout.
Westwood Road Surgery
Kathryn C.
Excellent customer support from the start!
Westwood Road Surgery
Norma T.
Terrible service with zero communication. They're impossible to reach by phone and push customers to use online booking, which is incredibly frustrating.
Westwood Road Surgery
Nigel T.
The process was incredibly straightforward and effortless to navigate through.
Westwood Road Surgery
paul k.
The process was incredibly straightforward, and what truly stood out was their prompt confirmation of my registration on the very same day. Quite remarkable.
Westwood Road Surgery
Peter L.
Signing up with this healthcare provider was incredibly straightforward after my recent relocation. I was pleasantly surprised to secure a prompt consultation to address my health concerns. The..
Westwood Road Surgery
Claudiu B.
I'm baffled by the glowing 5-star reviews this medical practice has received. As a parent of two children, being forced to switch to this local GP has been an absolute nightmare. The entire..
Westwood Road Surgery
David P.
Quick and easy modification process with prompt feedback. Currently waiting for my NHS app information to be updated.
Westwood Road Surgery
Ajay K.
Setting up an account is a breeze and takes practically no time at all.
Westwood Road Surgery
Andrew C.
Signing up on their website was a breeze - totally hassle-free and fast.
Westwood Road Surgery
Abigail E.
I am thoroughly satisfied with the transition of my medical care to Westwood Road Surgery. The process of transferring my GP was precisely what I was seeking when considering a move to Reading, and..
Westwood Road Surgery
Ian J.
Quick and straightforward account setup.
Westwood Road Surgery
Meeta “.
Completely blown away. Made an online appointment for blood work after experiencing persistent vomiting and diarrhea for more than a month. Completed the necessary information. The medical practice..
Westwood Road Surgery
Pete H.