Woodland Avenue Practice
Farhat A. one year ago • From Google
Bad
Terrible medical service that fails patients repeatedly
I'll share two experiences, though I could recount many more. 1. The medical staff and physicians are thoroughly inept. Recently, I required a prescription renewal for a cream, but instead of forwarding it to the pharmacy, they sent paracetamol twice. I've now surrendered and will purchase the cream directly from the pharmacy. I attempted to find the complaint process, but it's so convoluted, and I'm too unwell to pursue it. 2. The practice is incapable of executing even basic tasks like issuing repeat prescriptions. Each time I need a repeat, I must call or visit the surgery at least three to five times. They are completely incompetent and seemingly indifferent. Many patients, particularly those of South Asian origin, do not voice complaints about the substandard service. The management is abysmal, with no sense of accountability; their attitude appears to be that mistreating 'brown' and vulnerable patients is acceptable since they'll be compensated regardless. I desperately wish I could transfer to another medical practice, but unfortunately, that's not possible. I believe more individuals should share negative reviews to potentially instigate some meaningful change.
This medical practice is absolutely terrible!!! The front desk staff are incredibly discourteous. They consistently lack available appointment slots. I phoned this morning precisely at 8:08am (right..
Woodland Avenue Practice
Haroldas P.
The updated triage approach is excellent. Gone are the days of arriving at 8 AM to secure an appointment. Whenever I reach out, I consistently receive assistance. The staff are incredibly supportive..
Woodland Avenue Practice
Khalil R.
I've been attempting to contact their service four times this week, spending nearly three-quarters of an hour on hold each morning. The staff consistently displays an extremely discourteous..
Woodland Avenue Practice
Gary K.
Throughout my recent health challenges over the past quarter, Woodland practice has been incredibly supportive. The reception staff have been tremendously kind and accommodating, and Doctor Ahmed..
Woodland Avenue Practice
Email E.
An absolute nightmare of a medical clinic that fails miserably at providing even basic healthcare services. Their staff seem completely disinterested, wait times are ridiculously long, and the..
Woodland Avenue Practice
Humara S.
Getting a consultation can be challenging, but the personnel are supportive and accommodating once you arrive.
Woodland Avenue Practice
Farah A.
I recently switched to Woodland Avenue GP practice, and they are SIGNIFICANTLY superior to any other I've encountered. The staff demonstrate genuine compassion, empathy, and exceptional..
Woodland Avenue Practice
Shahzad M.
Deserves absolute rock bottom rating. The personnel display a terrible demeanor and complete lack of professionalism. They consistently instruct customers to contact them at 8am, yet somehow all..
Woodland Avenue Practice
Chris G.
Exceptional care from Woodland Avenue today! Completed the online triage questionnaire at 8:30 AM, received a follow-up call by 9:15 AM, and was seen by Dr. Ahmed at 10:40 AM (ahead of my scheduled..
Woodland Avenue Practice
Tim S.
Barely deserving of a single star rating, I wasted three excruciating hours just trying to schedule an appointment.
Woodland Avenue Practice
Naqi H.
Utterly terrible, dreadful, dreadful beyond words service. Steer clear of registering with this medical practice. You're more likely to encounter the Grim Reaper before they'll even pick up the phone.
Woodland Avenue Practice
Rapid P.
I spent almost two hours in line, desperately trying to schedule an appointment. Their service is deeply disappointing and needs significant enhancement 😔
Woodland Avenue Practice
Farhana B.
I'd rate this medical practice zero stars if that were an option. It's utterly frustrating to schedule an appointment, even when you've received a direct message from the physician stating you need..
Woodland Avenue Practice
Ghulam A.
Every attempt to schedule a visit is an absolute ordeal. They drain our finances with excessive charges and then create an incredibly complicated process for securing a consultation.
Woodland Avenue Practice
Samira V.
The level of patient care here is absolutely abysmal. For two entire months, I've been unable to complete my registration, and every phone call results in empty promises. My health is seriously..
Woodland Avenue Practice
Flawless_68 F.
Completed the online registration process, but have been repeatedly attempting to contact them over the past three weeks to confirm family acceptance. Forced to reach out to a distant previous..
Woodland Avenue Practice
Sam M.
I've been a patient at this practice since birth, and their service quality has drastically deteriorated over recent years. Securing an appointment has become incredibly challenging, particularly..
Woodland Avenue Practice
Samantha F.
Communication with this company is absolutely terrible. Calls drop consistently, and their email responses are non-existent, making it impossible to reach anyone. I submitted a medication request on..
Woodland Avenue Practice
Sam S.
The quality has significantly declined over the past few years from what I remember. It's not nearly as good as it used to be.
Woodland Avenue Practice
Caroline K.
I'd be eager to terminate my association with this medical practice if possible. The quality of care provided by the physicians is deplorable. Anyone seeking genuine medical improvement should steer..
Woodland Avenue Practice
Anika N.