Oaklands Surgery
Daniel M. 2 years ago • From Google
Bad
Terrible medical service that ignores patient needs
Absolutely appalling service. I submitted a request 6 weeks ago regarding an ongoing issue...complete radio silence, totally disregarded. Yesterday my wife made a request...zero response, no reply...when I called today, I was told to "take a picture of your throat" or visit the emergency room - what kind of ridiculous advice is that? It's no surprise emergency departments are overwhelmed because general practitioners are unwilling to do their basic job. After my wife called me in tears, struggling to swallow, I contacted the surgery, who initially claimed no appointments were available. Magically, after I highlighted their disgraceful service, an appointment suddenly appeared. Upon seeing a nurse, it was discovered she has a severe throat infection...and the surgery was content to leave a distressed woman in tears? I was informed that any complaint must be submitted in writing...but given their clear lack of concern for patients' medical needs, why would I believe they would even read my complaint? They'll likely ignore it just like everything else. Once again, a disgusting disregard for people's healthcare requirements.
I am completely distrustful of this medical practice. Medication has been altered without any consultation, and they demonstrate a total lack of concern for their patients. If a half-star rating..
Oaklands Surgery
Kris C.
Steer clear of this medical facility... head directly to the emergency room if you require any medical assistance or professional advice.
Oaklands Surgery
Lorraine M.
Despite my numerous attempts to consult or meet with a physician about my various medical concerns, during my most recent scheduled telephone consultation with the general practitioner, an..
Oaklands Surgery
Kornelia M.
I'd rate this zero stars if possible. Absolutely terrible service, completely disregarding patient needs and providing zero helpful information.
Oaklands Surgery
Ceri-anne M.
Regrettably, this medical practice in Yeovil offers the most frustrating appointment scheduling I've encountered, especially for urgent pediatric care!! I cannot comprehend how such a substandard..
Oaklands Surgery
Samuel B.
During a critical moment, I was totally disregarded due to their dysfunctional procedures... the level of care from this medical practice is utterly disgraceful. Their approach to handling patients..
Oaklands Surgery
Jola l.
Absolutely terrible healthcare experience. Steer clear of this general practitioner.
Oaklands Surgery
Richard P.
Attempted to register by phone and was directed to their website to print a form. Upon visiting the site, I discovered the form was inaccessible. When I arrived in person, the initial reception was..
Oaklands Surgery
Kristy S.
I called the clinic as instructed by a voicemail from the receptionist. When rebooking as my GP suggested, I inquired about the reason for additional blood tests. The receptionist was unhelpful and..
Oaklands Surgery
Suzanne R.
I'm thoroughly dissatisfied with this medical practice. Since moving here in July 2023, I've struggled immensely to secure appointments. Their staff consistently fails to listen to patients, and..
Oaklands Surgery
Lorraine S.
I encountered difficulties obtaining a one-time medication prescription after my surgical procedure, but a receptionist named Angela went above and beyond to assist me. Her professionalism and..
Oaklands Surgery
tony t.
Completely frustrated by the subpar service, I've been left hanging for seven days waiting on a prescription. I've exhausted every possible avenue - consulting my general practitioner, making..
Oaklands Surgery
Stiby J.
This surgical practice is absolutely top-notch. The physicians here don't view patients as mere financial transactions; instead, they take the time to communicate thoroughly and provide clear..
Oaklands Surgery
Paul T.
I recently experienced a deeply distressing encounter with a patient who feels utterly forsaken by the medical practice. This stems from a locum physician sending me a completely unsuitable..
Oaklands Surgery
Kayleigh H.
Terrible beyond words! The staff's behavior is absolutely unacceptable and completely unprofessional!
Oaklands Surgery
Kevin E.
Utterly appalling service! The front desk staff are commendable, but that's where any praise ends. The physicians completely disregard communications from specialist doctors and hospitals,..
Oaklands Surgery
stephen h.
I find it puzzling that so many people have left critical feedback about this medical practice. For two decades, I've been a patient here and have consistently received quality care. In recent..
Oaklands Surgery
Alexandra A.
I've consistently found booking appointments to be seamless, and the physicians have always been exceptional. Recently, my father developed a severe infection and was seen immediately. The doctor..
Oaklands Surgery
Neil F.
This surgical procedure is excellent, provided you're in good health. I've been attempting to reach out to them for nearly a month, with only one brief call that disconnected after barely two rings...
Oaklands Surgery
Tammy C.
This GP surgery is abysmal. If zero stars were an option, I'd choose it. After numerous negative encounters, I've lost all faith in improvement. The reception staff (save one younger employee) are..
Oaklands Surgery
Jane W.