Oaklands Surgery
Daniel M. 2 years ago • From Google
Bad
Terrible medical service that ignores patient needs
Absolutely appalling service. I submitted a request 6 weeks ago regarding an ongoing issue...complete radio silence, totally disregarded. Yesterday my wife made a request...zero response, no reply...when I called today, I was told to "take a picture of your throat" or visit the emergency room - what kind of ridiculous advice is that? It's no surprise emergency departments are overwhelmed because general practitioners are unwilling to do their basic job. After my wife called me in tears, struggling to swallow, I contacted the surgery, who initially claimed no appointments were available. Magically, after I highlighted their disgraceful service, an appointment suddenly appeared. Upon seeing a nurse, it was discovered she has a severe throat infection...and the surgery was content to leave a distressed woman in tears? I was informed that any complaint must be submitted in writing...but given their clear lack of concern for patients' medical needs, why would I believe they would even read my complaint? They'll likely ignore it just like everything else. Once again, a disgusting disregard for people's healthcare requirements.
Exceptional medical staff at this GPS practice, including nurses and front desk personnel, consistently demonstrate remarkable compassion and support for both myself and my kids. The entire..
Oaklands Surgery
Mateusz W.
The front desk staff was incredibly unprofessional, interjecting unsolicited personal commentary about my life choices. Despite my best efforts to remain courteous, her inappropriate remarks became..
Oaklands Surgery
Andrew T.
I initially requested an in-person consultation but was offered a telephone consultation instead. 🤔 I had a brief 10-minute conversation with the physician who promptly scheduled me an appointment..
Oaklands Surgery
Kane M.
Steer clear of this clinic! The physicians here disregard specialist recommendations and deny prescribed medications. I've experienced this twice - first with mental health prescriptions and now..
Oaklands Surgery
Dan C.
A relative of mine, recently relocated, with a newborn less than two weeks old and a documented history of debilitating social anxiety, was treated with shocking disrespect during a phone..
Oaklands Surgery
Terry K.
Absolutely terrible interaction with the personnel, who display complete indifference to patients' medical conditions. The management is incompetent and should be immediately replaced with someone..
Oaklands Surgery
Bartek K.
Absolutely worthless and ineffective. Oaklands is nothing short of a disaster. I've been suffering from ear pain for two weeks and have been unable to see an actual doctor, only a nurse..
Oaklands Surgery
Natalie C.
The front desk staff were exceptional. Without their efficiency, nothing would have moved forward. They're the driving force behind getting things done! These hardworking employees probably don't..
Oaklands Surgery
Richard P.
Attempted to register by phone and was directed to their website to print a form. Upon visiting the site, I discovered the form was inaccessible. When I arrived in person, the initial reception was..
Oaklands Surgery
Cait C.
Utterly REPULSIVE. Repeatedly, this service has let me and everyone in my circle down. Encountered disrespectful personnel. Negligence with my medication. Physicians showing zero empathy—even..
Oaklands Surgery
Amanda P.
The AskMyGp app has completely transformed how I interact with the surgery, making appointment booking and communication incredibly swift and convenient. Today, I was particularly impressed by my..
Oaklands Surgery
Kris C.
Steer clear of this medical facility... head directly to the emergency room if you require any medical assistance or professional advice.
Oaklands Surgery
Kayleigh H.
Terrible beyond words! The staff's behavior is absolutely unacceptable and completely unprofessional!
Oaklands Surgery
Christopher N.
Completely useless experience. They redirected me to an online GP consultation and then went radio silent. The front desk staff seemed eager to be as unhelpful and obstructive as possible. I'm..
Oaklands Surgery
David M.
Why on earth does AskMyGP impose such RESTRICTIVE SERVICE HOURS! I'm attempting to submit an electronic communication that will be reviewed when staff are next accessible. Why am I confined to..
Oaklands Surgery
Lois H.
Get removed from their system if you don't engage for a year. Just because I'm in good health, I'm forced to re-sign up. Total nonsense.
Oaklands Surgery
Nicky F.
These folks completely ignore incoming calls, even when you're the first caller waiting in line!!
Oaklands Surgery
Angelika Z.
The absolute worst medical service imaginable! Completely ineffective and they simply disregard patients when inconvenient. I tested positive for covid last week. Since England no longer mandates..
Oaklands Surgery
Lorraine M.
Despite my numerous attempts to consult or meet with a physician about my various medical concerns, during my most recent scheduled telephone consultation with the general practitioner, an..
Oaklands Surgery
teresa d.
I've been a patient at this medical practice for three decades, and it's deeply disappointing to see how far the quality of care has deteriorated. Now, instead of receiving proper medical attention,..
Oaklands Surgery
dragonrider116 d.