Lister House Surgery
Rachel R. 2 years ago • From Google
Bad
Terrible medical service that wastes your time
Absolutely appalling service. Securing an appointment is nearly impossible. You ring first thing in the morning only to be informed you're 5th, 12th, or 20th in the queue; and by the time someone finally responds, all daily slots are gone, with their incredibly convoluted system preventing you from booking ahead, forcing you to repeat this frustrating process the next day. This never happens at other medical centres. Moreover, the NHS website claims online booking is available - a complete fabrication. Their online platform explicitly states they don't offer this service. I've been forced to go private so many times it's ridiculous. The so-called professional care is laughable; during my last visit for a stye, the doctor literally scrolled through Google Images, examining the same infographics I'd already seen while attempting to self-diagnose. Ultimately, I paid privately to have the stye removed, and lo and behold, I had a severe eye infection that would not have resolved itself as the GP initially claimed. Their incompetence is truly shocking.
If I could assign zero stars, I absolutely would. Having been a patient here since birth, I can confidently say the practice has deteriorated dramatically and should honestly consider shutting down..
Lister House Surgery
Muhammad Y.
Absolute worst medical professional I've encountered. This doctor limits consultations to a mere 10 minutes and only addresses a single issue, forcing patients to schedule additional appointments..
Lister House Surgery
Tay '.
Following my medical appointment, I received a text from Lister House Surgery instructing me to collect antibiotics from the pharmacy. However, no explanation was provided about my test results,..
Lister House Surgery
Miss A.
I'm incredibly exasperated with the service at this medical practice. Previously, their appointment booking system required calling at 8:30am, but even when dialing precisely at that moment, you'd..
Lister House Surgery
rizwana i.
The surgical center is an absolute disaster. The front desk personnel display an appalling lack of professionalism, shouting over the intercom rather than providing patient assistance. It's clear..
Lister House Surgery
L L.
IF ONLY I COULD GIVE THIS MOCKERY OF A MEDICAL PRACTICE 0 STARS!! I was present at the facility recently with my child. Initially, the physician arrived late, causing my child to become irritable...
Lister House Surgery
T F.
Poor customer support, particularly for advanced practitioners. Their assistance is completely unhelpful and lacks any meaningful engagement.
Lister House Surgery
Rachel R.
Absolutely appalling service. Securing an appointment is nearly impossible. You ring first thing in the morning only to be informed you're 5th, 12th, or 20th in the queue; and by the time someone..
Lister House Surgery
The G.
Their punctuality is absolutely abysmal! I arrived precisely at 15:25 for my scheduled 15:30 appointment, yet the nurse was inexplicably 20 minutes behind. The delay was so significant that I was..
Lister House Surgery
S. S.
The front desk staff are incredibly friendly and accommodating. They consistently provide excellent assistance and are always ready to address any questions or concerns.
Lister House Surgery
riri v.
Absolutely dreadful medical experience at this facility. The staff's attitude is appalling, and the physicians are dismissive and uncaring. I deeply miss the days when Odong worked here, as the..
Lister House Surgery
fay l.
It's not about dismissing critical comments, but sharing a personal encounter. Having been associated with this medical practice for three decades, I was thoroughly shocked by the utterly..
Lister House Surgery
Wodudur C.
Humzah provided excellent assistance and was incredibly supportive during our interaction.
Lister House Surgery
Khalid K.
Caution: using this medical practice could seriously jeopardize your well-being. The doctors are self-absorbed, heartless, and cold. They fabricate their own irrational protocols. My suffering and..
Lister House Surgery
Sherbano J.
Completely useless GP practice. Seeking medical care here is like gambling with your health. Getting a face-to-face consultation is practically impossible, even for children. Since the lockdown,..
Lister House Surgery
Lauren H.
Edit 7.12.24 - online platform claims Saturday availability, yet phone service is inactive and web booking remains inaccessible I'm utterly baffled by how anyone manages to secure an appointment..
Lister House Surgery
Loki L.
I'm utterly frustrated with their new digital booking platform. I was compelled to schedule an appointment through their online service, which sent me a text confirming a GP would call me on 30th..
Lister House Surgery
Habib H.
Dr. Jones provided absolutely terrible patient care, displaying disrespectful conduct toward my spouse. He demonstrated unprofessional and cowardly behaviors when interacting with patients, and I'm..
Lister House Surgery
Naseer A.
Steer clear of this procedure—it's absolutely not worth considering. I'd rate this experience lower than the minimum possible score if I could.
Lister House Surgery
Tan L.
I reached out on Tuesday and was greeted by an automated message indicating a 72-hour wait time for a response. When I called again on Friday, I found myself in the queue, supposedly first in line...
Lister House Surgery
musharraf i.