Silver End Surgery

Given the influx of new residents, a medical practice serving such a large population without an in-house general practitioner is simply unacceptable. Their so-called "New" booking system is..

A brief note to express my appreciation for the incredibly accommodating staff. They went above and beyond, making everything seem effortless. My gratitude to them, and wishing them well.

If there's any alternative available, I strongly recommend choosing it. Forced into yet another digital platform, with yet another login, another private entity storing our personal information and..

Absolutely disrespectful front desk staff abruptly terminated our call while I was inquiring about my kid, and scheduling an appointment seems impossible every single time I try

Terrible medical care. I spent a week calling daily at 8am trying to secure an appointment for my Daughter, but was unsuccessful. As a result, she was hospitalized - a situation that could have been..

The personnel are delightful, but scheduling a consultation is incredibly challenging. Everything is now managed through a mobile application. Gone are the days of calling and waiting on hold like..

Impersonal digital screening process dominates their service approach. Minimal human interaction evident. All communication and procedures are channeled through online platforms or telephone..

Repeat Prescriptions are an absolute joke, completely incompetent and unreliable. Their service is a complete mockery of what healthcare support should be.

The front desk staff are delightful and accommodating, and the nursing team is also excellent, though the quality of the general practitioners can be somewhat inconsistent depending on the day...

Scheduling an appointment here feels like navigating an impenetrable bureaucratic maze. The receptionists act as formidable sentinels, interrogating callers about their reasons for seeking an..

Completely worthless medical procedure. Impossible to contact any physician for nearly half a week while struggling with severe respiratory issues and a prolonged lung infection that's been plaguing..

This medical practice is completely unprofessional. First and only visit, and I'm definitely not returning. I've been sitting here for half an hour past my scheduled appointment time, and I'm..

A physician incorrectly diagnosed my spouse with muscle issues, but a subsequent scan revealed 3 disc herniations and nerve compression. She had been struggling with spinal disc complications for..

The level of service at this establishment is incredibly disappointing. The front desk staff behave with an unwarranted sense of superiority, consistently displaying discourteous and unprofessional..

We are absolutely thrilled with the exceptional care provided by this medical practice, especially as newcomers to the region. Doctor Sheikh truly stood out by personally reaching out to us,..

I have tried the App which is useless so i called for appointment with none available even though i was at number 6! and i have informed the reception today i need urgent appointment as i have been..

I'm done with this medical practice due to their incredibly poor attitude, forcing my husband to seek alternatives as well. Dawn, who no longer works at reception, was the only pleasant staff..

Silverend Surgery is an absolute joke. My little girl who is hardly ever sick fell ill yesterday and had the day off school, today I attempted to get an appointment at Silverend surgery for her,..

Disrespectful employees who provide absolutely no assistance

Navigating customer support is a nightmare with their mandatory triage process. I completed all required steps, yet they claim they never received my submission.