II

Irina I. 3 years ago • From Google

Rating

Bad

Terrible medical service with unprofessional staff nightmare

The medical professionals misdiagnosed me with zero competence. Their service is appalling, with a terrible receptionist and even worse doctors and management. I've been suffering for months, and they've done absolutely nothing. Even after my scan results were sent to the GP, they falsely claimed they hadn't received them until I confirmed with the scanning facility that the results were sent. Then they had the nerve to tell me to wait another week for a mere 5-minute appointment - as if that's so difficult for them. Absolutely useless and the worst GP practice in Luton. They should either do their jobs properly or step aside for professionals who actually want to work. The staff are completely incompetent. To make matters worse, the receptionist was inappropriately discussing her personal life, including her Muslim fiancé, in the waiting area and gossiping about patients - how unprofessional and uneducated can they be!

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