CO

Christine O. 5 years ago • From Google

Rating

Bad

Terrible medical service with zero care or compassion

No sense of responsibility, if you raise a concern they will dismiss it claiming they're "unable to cope", demonstrating a complete lack of understanding when addressing sensitive issues. The physician who was meant to contact me after two weeks never did so...!! Incapable of following basic blood test protocols, they interact with patients unprofessionally, and when challenged about their approach, they label you as rude...!! They consistently disregard patients' anxieties and fears, and when asked to clarify something, they escalate their tone, talk over you, and abruptly end the conversation. This practice has consistently demonstrated profound unprofessionalism over recent years. Many original staff members have departed due to the way management has transformed the practice. They operate another facility across the street, and numerous times patients, including my late husband and myself, have been redirected only to discover the doctor or nurse is absent. Ultimately, your appointment is now cancelled

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