MB

Marina B. one year ago • From Google

Rating

Average

Terrible medical service with zero communication skills

I'm assigning a single star, wishing I could rate even lower. Their approach is to schedule phone consultations, pretending a call can somehow assess your complete medical condition. However, the general practitioner consistently fails to actually make the call, instead claiming they attempted contact. This has occurred three separate times for me just within the past fortnight. They also withhold your medical test results, preventing your access. Then they insist you can only learn about your examinations through the GP - who, ironically, never initiates the promised call. Update: Following my initial critique, the practice manager reached out personally and sincerely worked to secure an appointment for me. Ultimately, my concerns were addressed.

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