The Burney Street Practice

After a four-day ordeal of persistent fever, sore throat, cough, and vomiting, I attempted to secure an in-person consultation. The GP who phoned me was dismissive and unhelpful, suggesting I would..

Absolute disaster of a surgical procedure!

One star due to a mixed experience. While some doctors are attentive and willing to listen, the e-consultation service falls short. The online consultation lacks thoroughness, with medications being..

The medical professionals are commendable, but the administrative staff and management are utterly deplorable. After being their patient for half a decade, they callously removed me from their..

I've completely lost faith in this medical practice. Their electronic consultation process is an absolute disaster... you're forced to complete an absurd form... which then instructs you to contact..

This medical practice completely disregards my aging parent, forcing me to step in constantly. Attempting to communicate via telephone is met with hostile receptionists, and their online contact..

The doctors themselves are acceptable, but there's a particularly hostile front desk staff member who consistently obstructs patients from scheduling consultations via telephone (a service I've..

I was forced to wait a staggering 50 minutes before my call was finally picked up. Fifty minutes! They've transitioned nearly all their services online, but whenever I attempt to contact them by..

This GP Practice is an absolute disaster. Steer clear if you can. In just a year, I've experienced nothing but constant difficulties. I'm definitively relocating to another medical practice in the..

I've encountered multiple instances where a specialist referral was left unfinished, resulting in ongoing pain and prolonged suffering while awaiting necessary medical intervention. There's..

Been waiting for a callback since August, promised a blood pressure check, with a follow-up call supposed to happen the next day, but nothing materialized. I scheduled another phone consultation,..

Dreadful administrative experience, with the actual doctors being quite compassionate. I encountered significant challenges trying to secure an appointment about my pregnancy concerns and was..

Massive data security incident - my personal details were altered without my permission or verification. Terrible interaction with a female doctor who displayed extreme discourtesy during a phone..

During my phone consultation, the healthcare professional displayed a condescending and discourteous demeanor. My straightforward request was to discuss preimplantation genetic diagnosis (PGD) for..

I'm genuinely puzzled by the negative feedback others have shared. My interactions with this place have consistently been pleasant, with staff who are welcoming and accommodating. That said, there..

This is an absolutely terrible experience. Not only are they discourteous and aggressive, but they are completely ineffective. I strongly advise against utilizing their services unless you are..

I'm truly grateful for the exceptional support and assistance that my daughter and I have experienced throughout our time here. This service has significantly simplified our lives and brought us..

An incompetent physician who, rather than providing a comprehensive explanation, dismisses concerns with a curt "it's a well-known fact." Apparently, the doctor feels the need to apologize because..

I previously shared a highly critical assessment of The Burney Street Practice and believe it's important to provide an updated perspective when circumstances change. My latest interaction with the..

I visited the medical facility early in the morning to submit a sample, carrying my small puppy in my arms. The reception area was unstaffed, so I waited patiently. Upon the receptionist's arrival,..