Cardiff Bay Surgery

The front desk staff's demeanor was absolutely terrible. During a moment of intense distress when I was experiencing significant bleeding and terrified about potentially losing my pregnancy, the..

I've been receiving care at this medical practice for quite some time, and both Dr. Alauddin and Dr. Amara are truly exceptional healthcare professionals. The reception staff are incredibly..

The receptionist's behavior was utterly appalling. My partner, who seldom seeks medical attention (and we're diligent taxpayers who've contributed substantially), experienced a severe allergic..

Exceptional care provided by Dr. Naseem today - truly a rare and outstanding professional! Highly recommended physician who stands out from the rest. Deeply grateful for your incredible service ;)

Staff at the front desk displayed a complete lack of professionalism and basic customer service skills. Their attitude was dismissive and unhelpful, making the entire check-in process uncomfortable..

Thank you to the two wonderful women I spoke with regarding my sons new phone number I know the 1st person was Caroline so I never asked for the Second Lady's name professional receptionist who..

The front desk staff are incredibly discourteous and brusque. It takes approximately a fortnight to secure a single consultation. Essentially, you're left enduring two weeks of discomfort before any..

Extremely discourteous and lacking in professional conduct

Attempted to collect my medication and was informed it had mysteriously vanished, leaving me without my essential treatment. The situation is absolutely unacceptable.

The employees at this place lack professionalism, consistently displaying discourteous attitudes. They schedule appointments weeks out and prevent direct communication with the general practitioner...

One star feels overly generous for this general practice. I've never encountered such unprofessional and discourteous service at a medical facility before. When I reached out regarding intense..

Absolute bottom of the barrel doctor - completely incompetent and utterly useless.

I brought my young daughter to the clinic with a severe fever, but they were completely unhelpful about scheduling an appointment. I was forced to go to the emergency room twice because I knew if I..

The front desk staff's demeanor was extremely off-putting and hostile, creating an unwelcoming atmosphere that significantly detracts from the overall experience.

I'm referring to Cardiff bay surgery located in Grange health centre. The reception staff are incredibly discourteous and unhelpful. It seems like they despise their work and aim to spread their..

I've encountered incredibly unprofessional behavior and complete unresponsiveness from the medical staff here. Despite my repeated attempts over the past month to secure a consultation, I've been..

This medical practice is absolutely terrible. I attempted to call just before 8 AM and found the surgery already closed. Even when I dialed the moment they should have opened, it took an entire hour..

Every time I reach out for assistance, I encounter nothing but obstacles. I'm constantly redirected or told to try again later, unless I become forceful in my communication. The process of obtaining..

Extremely dissatisfied with their customer service. I spent a full hour on hold waiting for someone to pick up, and when they finally did, their response was a dismissive apology. They claimed no..

well i visited the medical clinic and scheduled an appointment for blood work, but they misplaced my slip, which should have been in their records. i believe they simply forgot. the staff is..