A

Anonymouse7 months ago

Rating

Bad

  • Appointment

    Bad
  • Reception

    Poor
  • Cleanliness

    Average
  • Care

    Bad
  • Respect

    Poor
  • Seen On Time

    Bad

Terrible, not much else to say

Honestly the worst GP practice I have experienced. I recently switched from a different GP to Goodmans field health care as this is much closer to me so I assumed it would be convenient. However, when trying to book an appointment, they only allowed same day appointments where you have to call early morning and hope there’s availability. They have a new system where you can consult online which I tried where it states that online consultations are available for about 8 hours everyday however when attempting to get online consultation, they end up closing within the hour of even opening. On top of this, when calling to arrange an appointment, they would ask to provide more details and be consulted by a doctor through a messaging system, which I had to call numerous times to be given updates on. I also previously had a rash which they advised me to go to the pharmacy next door to purchase recommended medication. I then realised the medicine they advised me on getting, I got completely ripped off paying an excess of about £10-15 more when I could have just purchased this from alternative suppliers such as Superdrug’s. My honest opinion is the pharmacy is out to make profit more than helping patients. I would strongly advise researching elsewhere for any suggested medication as I can almost guarantee you will find it cheaper elsewhere. I have tried for about a week to get a consultation regarding a muscle problem however it’s very difficult to even get in touch. Do not be fooled by the modern structure and cleanliness of this place. Prioritise your health, experience other general practitioners which will give you a much better insight on the terrible service that is provided here at this quite new practice. I will now be switching back to my previous GP as health is more important than experiencing modern technology and a clean and aesthetically pleasing building.

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