KA

Karen A. 2 years ago • From Google

Rating

Bad

Terrible nurse at brompton medical centre nightmare

I've been a patient at Brompton medical Centre for three decades. During a recent routine blood test with the nurse, she attempted to draw blood five times unsuccessfully. She failed to wear gloves, used unclean needles, coughed directly in my face, and roughly manipulated the needle in my arm. When unsuccessful, she tried to blame me, suggesting I was wearing perfume - which I absolutely was not. Despite her previous failures, she still wanted to continue attempting to extract blood. Having worked in healthcare for over 20 years with a nursing diploma, I know proper hydration is crucial. I subsequently visited MCH, where they successfully drew blood on the first attempt. The nurse's performance was completely unprofessional and demonstrated a clear lack of competence. I will definitively not return for blood tests at this facility. While I'm not typically someone who complains about personnel, and understand that everyone can make errors, this situation went beyond a simple mistake and bordered on medical negligence.

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