Waterside Medical Practice

Seeking medical care at this facility? Think again. Scheduling an appointment is a nightmare, and the front desk staff respond with mockery when patients point out the clinic's obvious operational..

Completely clueless when it comes to understanding mental health issues and support.

Their service is nonexistent. Scheduling an appointment is a futile endeavor, and they consistently misplace prescription refill requests, regardless of whether you contact them via telephone or..

Dr Wilkes and their colleagues are an absolute embarrassment and deserve to be eliminated from the NHS. It appears G. Parker is likely a paid shill providing a fabricated positive review? JUST..

Having been a patient here for over five decades, I noticed a significant decline since the days on Hunter Street. Honestly, the experience now feels like an imposition. The reception staff come..

Regrettably, I'm compelled to give another 1-star rating. After persistently attempting to contact this medical practice for two consecutive days, I was ultimately informed that they no longer..

The medical staff's inconsistent communication is causing significant frustration for patients like myself. I received a written instruction from my doctor specifying a precise time window for phone..

The healthcare provider was supposed to schedule a consultation with a specialist regarding my nerve issue, but they failed to do so. Now, a year later, I'm back in England, and the opportunity for..

I've been a patient at this medical practice for more than two decades, and like many others, I've noticed a downturn since the pandemic. Despite this, I must commend the reception staff, who..

Don't expect miracles elsewhere. Booking appointments has never been an issue for me, and I typically steer clear of Mondays and Fridays, but overall, the experience has been satisfactory. Sure,..

A complete nightmare... You'd need to be six feet under to actually get a doctor's attention at this place

The personnel, both on the telephone and at the reception, displayed an appalling lack of professionalism and courtesy. Their communication skills are so poor that they urgently require..

Utterly shocked that not a single supportive review exists, and it seems management is completely oblivious to customer feedback. It's baffling how this business continues to operate with such..

I phoned the medical practice at 8:30am to schedule an appointment for my child and was instructed to come in at 10:10am. I took time away from work and arrived at 10am. The front desk staff stared..

I'm completely frustrated because their online medication ordering system has been non-functional for an extended period. To make matters worse, they're refusing to accept phone orders as an..

Been on hold for nearly an hour, and their phone support is absolutely ridiculous. At this rate, I'll likely resolve my issue before anyone even picks up the line.

I'm awarding this practice 5 stars due to my long-standing relationship spanning three decades. While there are occasional challenges with phone access and wait times, I've consistently received..

I'm puzzled why this medical practice hasn't undergone serious review or improvement. Some staff members display absolutely unacceptable behavior. When patients attempt to ask questions about..

Scheduling an appointment is extremely challenging, and while some physicians like Dr. Moore and Dr. Williams are subpar, others such as Dr. Melin provide excellent care.

This medical practice is absolutely the most unprofessional and dismissive surgery I've ever encountered. For nearly half a year, I've been waiting for them to respond to DVLA regarding my driving..