SL

Sophie L. 2 years ago • From Google

Rating

Bad

Terrible online system fails vulnerable patients

I am utterly dismayed and frustrated by the recently introduced digital scheduling platform. Patients should have the option to call and secure an appointment, particularly when seeking medical care for a critically ill infant. The web-based registration form appears to have been completely disregarded, with zero follow-up communication after submission. My heart goes out to the employees, as I'm certain they recognize this newly established system is an absolute catastrophe for everyone involved. It seems the time has come to seek out alternative medical services.

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