SB

Simon B. 2 years ago • From Google

Rating

Bad

Terrible online system wastes patients time and energy

Their supposedly "innovative" online platform is utterly ridiculous. The receptionists seem to parrot the same line: "We have a new online form to use." Fantastic when they're employing this system to bombard patients with text messages asking questions. There's absolutely no mechanism to reply when they neglect to include a response link. Which, mind you, has occurred before. Then, predictably, you're forced to call them again! Score of one because I'd give it a zero if I could. Erroneous details transmitted via text messages. A complete drain on my time and riddled with inaccuracies throughout their system.

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