EW

Emma W. 8 years ago • From Google

Rating

Bad

Terrible patient experience with unhelpful medical staff

If possible, seek out an alternative medical practice. One where the front desk staff don't interrogate you and presume to dictate what THEY believe you require - whether that's seeing a doctor, nurse, or scheduling an appointment! A clinic where the phone is actually picked up before you're grilled would be ideal, or even better, where calls are genuinely answered. After being a long-term patient, I've finally departed this practice. Hopefully my exit will help them reconsider how they handle patient interactions and allow their receptionists to perform their actual job duties, instead of unnecessarily questioning every single caller.

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