VD

Victoria D. 3 years ago • From Google

Rating

Bad

Terrible patient manager blocked my daughter's care

The Patient Services Manager is undermining the entire staff at this clinic, displaying an attitude that is dismissive, obstructive, and excessively self-important. The customer service was shockingly poor when I attempted to secure a medical appointment for my sick daughter, with the manager actively creating obstacles. It's truly disappointing because once you actually get past the front desk and see the medical professionals, they provide excellent care. The whole interaction was deeply frustrating and emotionally distressing.

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