RK

R K. 2 years ago • From Google

Rating

Bad

Terrible phone service and unhelpful medical staff

Attempting to schedule an appointment later in the day? Forget about pressing option 1, as they consistently ignore incoming calls!!! You'll be left hanging for more than 40 minutes, even when you're the first caller in the queue!!! This is a recurring issue! The entire operation lacks professionalism, and the reception staff are clearly not qualified to provide medical guidance over the phone!!! Their standard response of "have you tried over-the-counter medicine" is ridiculous - are they medically certified to dispense advice?! Absolutely not! That's precisely why doctors and nurses undergo years of specialized training!!!

Other reviews for Richmond Medical Centre