DC

Dyinral C. 4 years ago • From Google

Rating

Bad

Terrible phone service at local gp clinic

This general practitioner's office is absolutely dreadful! Registering here was a huge mistake. I'm baffled why, despite numerous negative reviews, they haven't replaced their front desk staff. Their phone response time is ridiculous - it takes over an hour to answer, as if everyone in the United Kingdom is somehow obligated to use only this specific practice. It's incredibly frustrating when they demand patients call to cancel appointments, yet take endless hours to even pick up the phone, acting like patients have nothing better to do than wait endlessly. The whole situation is shameful. I seriously doubt the management is paying any attention to these complaints or considering making improvements!

Other reviews for Green Practice