EH

Eleanor H. 2 years ago • From Google

Rating

Bad

Terrible phone service at the surgery

Communication with this medical practice is extremely frustrating. Their telephone responsiveness is abysmal. I've personally been forced to shuttle between the hospital and their surgery location due to their poor contact methods. Repeatedly, I've experienced situations where the phone queue indicates I'm 4th or 9th in line, only to be met with complete silence and no resolution. Scheduling an appointment is consistently challenging, with success being the exception rather than the rule. The sole bright spot is that the physicians themselves are generally amiable and professional.

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