The Limes Medical Centre

I managed to secure an urgent consultation on Monday morning regarding a potentially concerning skin mole. By that very afternoon, I was seen by a compassionate female doctor. The following day, the..

My mother is receiving treatment at this facility, and I'm aware that the medical care hasn't been particularly effective for her, in fact, quite disappointing. However, I wanted to express my..

I'd rate this with zero stars if possible, as this medical practice is completely clueless about customer service. Every single time I call, I'm stuck waiting at least 20 minutes just to reach a..

Our visit to The Limes Medical Centre was delightful. The front desk personnel were incredibly supportive and friendly. Dr. Rana and Lisa provided exceptional care during our initial appointment,..

I've been attempting to connect via telephone to schedule an appointment for nearly 48 hours without success. The current booking system allows only daily appointments, completely eliminating any..

2019: The nursing staff is exceptional. Consistently punctual and personable. The appointment scheduling process is cumbersome, and an online booking system would significantly reduce time spent..

Attempting to schedule an appointment at the front desk, I was informed it's not feasible to do so in person. Instead, I'm told to book by phone, which is equally challenging. The phone lines are..

Absolutely terrible service! If Google's rating system permitted, I'd give zero stars. Every time I try calling at 8:30, the phone lines are completely jammed. Scheduling an appointment seems..

On December 14th, 2022, I attempted to schedule a telephone consultation with the medical practice at 8:30 AM. Due to high call volume, the voicemail system instructed me to retry later. When I..

Accessed the Limes platform and utilized their E Consulant Online feature, which proved to be an exceptional service. Received a text message scheduling an appointment within hours. Managed to..

Impossible to get in touch with anyone, absolutely appalling customer service that leaves you completely frustrated and unheard.

Standing in line for nearly a quarter of an hour, which wasn't too lengthy all things considered, but once I reached the front, the receptionist was delightful, warm, professional, and polite.

Encountered some of the most discourteous and indifferent front desk staff imaginable. They interrupt conversations and communicate in an utterly disrespectful manner. This level of service is..

Navigating their telephone scheduling process is frustratingly complex and challenging. It would be beneficial to implement a system allowing non-urgent appointment bookings several days ahead to..

I've made countless attempts—around 150 calls—to reach out about Covid, navigating through the automated menu by pressing 1 for reception, only to hear a male voice stating they're occupied and..

Steer clear at all costs, especially if you have allergies! For over a year, I've been attempting to obtain allergy tests from this practice, and the situation recently escalated dramatically. Four..

It's truly disappointing how the medical practice falls short due to inadequate communication, disarray, and inefficient management. I frequently accompany my grandfather to his routine check-ups..

The front desk staff were incredibly welcoming, and Emily-Jade provided exceptional, supportive service throughout my interaction.

Michelle, the receptionist, was incredibly supportive in resolving an issue with a misplaced referral for my hearing examination. Her demeanor was both compassionate and professional. The Covid..

Scheduling an appointment is a nightmare here. The only way to book is by phone starting at 8:30, and if you're actually at the clinic, they won't help you. When you try calling, the line is..