Kirkby Community Primary Care Centre (3)
Taylor T. 2 years ago • From Google
Average
Terrible phone service ruins great medical practice
The healthcare team at this facility truly excel, unlike the reception personnel handling incoming calls. During my interaction, I was constantly interrupted and unable to articulate my concerns, with the staff member failing to comprehend my issue due to her lack of attentive listening. The Dr IQ service fails to meet its advertised standards: their website clearly states consultations submitted before 3pm Monday to Friday will receive same-day responses. However, I was informed I would receive a reply at their convenience, with no acknowledgment of the misleading information. The representative repeatedly restated her position and spoke to me in a condescending manner, making me feel completely disregarded.
During my recent visit with Dr. A Miah, I was once more impressed by his exceptional dedication to both myself and my infant. Without a doubt, he stands out as the most outstanding physician I've..
Kirkby Community Primary Care Centre (3)
RANDOMS R.
I haven't actually consulted a physician yet, so I can't evaluate their services, but the elderly female receptionist urgently requires additional customer service training. Her communication style..
Kirkby Community Primary Care Centre (3)
latitia s.
I would give zero stars if possible! My doctor recommended a cream for my son that could have been dangerous due to his type 1 diabetes. Thankfully, the pharmacist refused to sell it, explaining the..
Kirkby Community Primary Care Centre (3)
Sara M.
Utterly appalling medical practice! I'm constantly battling to obtain my essential skin medication every single month. When I attempt to collect my prescription from the pharmacy, it's mysteriously..
Kirkby Community Primary Care Centre (3)
Kim G.
If you're flexible about which physician you see and are willing to call early in the morning to schedule, you can typically secure an appointment. While I personally prefer continuity with the same..
Kirkby Community Primary Care Centre (3)
S S.
I called the clinic when I was in urgent need of assistance with my health concerns. The friendly front desk team was incredibly helpful and quickly scheduled me an appointment. Upon arriving at the..
Kirkby Community Primary Care Centre (3)
Kyle S.
Scheduling can be challenging, and some physicians seem dismissive, but Dr. Law has consistently been supportive and attentive during my interactions with him.
Kirkby Community Primary Care Centre (3)
Clare W.
The medical staff have consistently been excellent, but the newly implemented app-only appointment booking system is AWFUL. As someone in the tech industry, I can confidently say this is among the..
Kirkby Community Primary Care Centre (3)
Amanda R.
Downgraded from a perfect rating to the lowest possible. What was once the top medical practice in the area has now deteriorated into complete chaos, mirroring the broader national decline. When I..
Kirkby Community Primary Care Centre (3)
Sharon S.
I recently called to schedule an appointment due to an extremely painful and swollen knee. The earliest available slot they offered was a telephone consultation on April 1st.... which is a full 5..
Kirkby Community Primary Care Centre (3)
Chris S.
I submitted a document to the DVLA several months back... And it remains unprocessed Getting a response or scheduling an appointment is incredibly challenging, particularly since I'm unable to make..
Kirkby Community Primary Care Centre (3)
Jason c.
I recently visited the reception and was thoroughly impressed by the exceptional service. The staff were incredibly warm and accommodating. Much appreciation for their help. Update 20/05/24 I had..
Kirkby Community Primary Care Centre (3)
phillip c.
The front desk staff were incredibly discourteous and abrupt, quickly disregarding my legitimate concerns without fully comprehending them. Their lack of empathy and professional demeanor was..
Kirkby Community Primary Care Centre (3)
Josie H.
Kudos to the manager on duty—a delightful woman who was incredibly helpful and personable during our interaction today.
Kirkby Community Primary Care Centre (3)
Phil R.
My elderly mother, aged 80, is completely out of her prescribed medications. She's informed the medical office staff that she's experiencing health complications after being without her drugs for..
Kirkby Community Primary Care Centre (3)
Melvyn C.
Consistently impressed by the exceptional care and support from all staff members at the medical facility. Much appreciation.
Kirkby Community Primary Care Centre (3)
Lucy C.
I received a quick telephone consultation with a physician concerning my child, who demonstrated genuine care and immediately communicated with the surgical specialists at Kings Mill. He directed us..
Kirkby Community Primary Care Centre (3)
Jane S.
Attempting to secure a medical appointment has been an incredibly frustrating experience, with nearly four weeks passing and no resolution in sight. This healthcare facility's scheduling process is..
Kirkby Community Primary Care Centre (3)
Cherise M.
I've been experiencing ongoing issues for an extended period, and despite repeatedly reaching out to them, they appear completely indifferent and unwilling to provide any meaningful assistance...
Kirkby Community Primary Care Centre (3)
Colin M.
Exceptional medical procedure. The personnel consistently demonstrate a helpful and supportive demeanor. This experience stands in stark contrast to the previous surgical facility I had considered.
Kirkby Community Primary Care Centre (3)
Magali G.