Oak Tree Surgery | Meddygfa Coed Derw

Recently moved here and thrilled we chose this surgical center. Absolutely perfect in every aspect - there's no better way to describe it.

What a frustrating experience that explains why A&E departments are struggling. It took me nearly half an hour just to connect with a staff member, and ultimately, I abandoned my attempt. The system..

Throughout my entire experience with this surgical practice, I've consistently received top-notch care, particularly appreciating the personal, in-person consultations.

Despite the self check-in system being down, the staff were consistently helpful and welcoming, ensuring a smooth process.

Exceptional customer support with seamless scheduling and consistently reliable booking availability

Attempting to secure an appointment with this general practitioner is an exercise in frustration. I'd give them zero stars if possible. Their communication is abysmal - they bombard you with links..

NO COMMUNICATION CHANNEL, THIS IS UNFAIR Mandatory in-person registration for new patients is absurd. You must provide a contact email address on your website for accessibility and convenience.

I'm beyond frustrated with the medical practice's incompetence. My elderly mother, who is 92, has been left waiting an astonishing 14 weeks for her second COVID vaccination, and her first shot was..

Scheduling a consultation here is incredibly challenging, yet the medical professionals and support team are personable and helpful. Ultimately, the difficulties seem to stem from the current..

I've been a patient at Oak Tree for more than two years, and they consistently deliver excellent service. Dr. Anstee, the Advanced Nurse Practitioner, along with the blood-drawing nurses and front..

Incredible rudeness from the front desk staff, absolutely zero assistance provided. Employees like her tarnish the reputation of this medical practice. Given the numerous complaints about their..

During a trip to visit acquaintances, I unexpectedly fell ill. Upon reaching out and describing my medical predicament, I was immediately accommodated. The entire medical team, from reception to the..

This is the worst GP service I’ve ever experienced ever appointments are a nightmare to get they never stay on time when it comes to appointments. The repeat prescription doesn’t save on the app so..

Terrible healthcare facility where assistance is virtually impossible to obtain. Attempting to contact them at 8:00 AM reveals an already overwhelmed phone system, with online consultations equally..

It's becoming increasingly challenging to receive assistance, with a staggering three-week wait for a return call? I'll likely be at my workplace when they finally contact me, forcing me to discuss..

I am thoroughly dissatisfied with the medical services offered by this practice. Their appointment scheduling system is dismally ineffective and creates a significant obstacle to obtaining basic..

I wasted over half an hour waiting in their phone queue, finally reaching third in line only to be abruptly disconnected. To make matters worse, their online e-consult form is unavailable due to..

It's likely suitable for those without work or seniors with plenty of free time! However, managing any administrative tasks while balancing a career becomes incredibly challenging; like handling..

A true companion that feels like it belongs right here with us. 🥰

Getting a medical appointment proved challenging, and I was fortunate my friend advocated for me to seek care after experiencing repeated fainting episodes and head injuries. I recognize the context..