KH

K H. 3 years ago • From Google

Rating

Bad

Terrible phone wait and dismissive staff

The reception team is incredibly discourteous, constantly interrupting and dismissing patients' concerns. They instruct you to call back in the morning, but then fail to even pick up the phone. Their service is absolutely abysmal - it took 37 minutes just to get through. When they finally answer, their attitude is hostile, and they only offer a telephone consultation. These medical professionals should be deeply embarrassed; instead of supporting patients, they seem intent on avoiding any meaningful interaction. The entire experience is completely ridiculous and unacceptable.

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