The Cedar Practice
Viviane 2 years ago
Bad
Appointment
BadReception
BadCleanliness
BadCare
BadRespect
BadSeen On Time
BadTerrible place
I am not even sure where to start 3 months ago i tried to register Somehow the first attempt didnt work Then the application did go through and i was told i am not registered until i did a health check. However they didnt have any appointments available.. I explained that i need medication and would get extremly unwell if i didnt have them - the reception then had told me to shush and that i talk too much... After weeks (at this point without medication btw. ) i was booked for a healthcheck. Upon arrival i find out it never had been booked. I then registered elsewhere and still have physical issues due to being off medication for almost a month Suddenly i start receiving letters from the cedar practice. About booking a smear test... 4 letters in total. Also received ceveral texts. Then they started calling me DAILY(i picked up each time abd told them i dont wish to book) When i received the calls i explained i am not registered and also would have booked a smear if i wanted to...and i do not wish to. The receptionist then criticised my german accent and called me aggressive. Apparently german accents are aggressive and a german is supposed to have the same accent as any other more soft spoken nationality. I told her my calls are automatically recorded on my phone. Suddenly she started apologising and said she did a mistake (what a toddler mentality) I asked for a call from the manager. the day after the practice manager called me. I started explaining..manager cut me short and told me im rude for not wishing to book a smear...(?) And also disregarded the whole racist comments about my accent. I told her also that my phone records all calls and that it will be taken further. I ended the call..and she called again! Wanting to argue. The staff and even manager have totally lost the plot. Ive never experienced such low class behaviour in a medical set. A kindergarden is more civilised than this place.😂
The employee's behavior was absolutely appalling. Simply because my mother isn't fluent in English, she was labeled as rude. What kind of unprofessional treatment is this? This establishment..
The Cedar Practice
Monica R.
A top-notch medical practice that I'd absolutely endorse. The dedicated doctors and nurses tirelessly deliver outstanding healthcare, demonstrating exceptional commitment particularly during the..
The Cedar Practice
Kerry K.
Getting a booking feels like quite a challenge, particularly for those with a busy work schedule. However, I absolutely must commend the receptionist I spoke with yesterday. She was exceptionally..
The Cedar Practice
karen n.
I'm genuinely puzzled by the negative feedback here and suspect some might be deliberately provocative. My personal journey has been completely different. After experiencing two subpar medical..
The Cedar Practice
Gina H.
Throughout our decades-long relationship with this medical practice, I've consistently been impressed by their approachable demeanor and commitment to providing timely support whenever urgent..
The Cedar Practice
Katy S.
I've been a patient at this medical practice for approximately 12 months and have consistently received top-notch, courteous, and attentive care from the entire staff. If you're struggling to secure..
The Cedar Practice
Viviane
I am not even sure where to start 3 months ago i tried to register Somehow the first attempt didnt work Then the application did go through and i was told i am not registered until i did a..
The Cedar Practice
Nishe R.
Every staff member at this medical practice is incredibly supportive. The doctor genuinely listens and addresses patient concerns with care. Special appreciation goes to Dr. Rasmita Kalatha for her..
The Cedar Practice
vidette m.
I've been coming to this medical office for two decades and recently had the pleasure of seeing Dr. Adams. He's truly an exceptional physician who genuinely pays attention to your concerns and takes..
The Cedar Practice
Jubs M.
Absolutely terrible customer service from GPS staff who resort to yelling at vulnerable individuals over the phone. Their approach is completely unprofessional and unsympathetic. When it comes to..
The Cedar Practice
Natasha A.
The front desk staff seem fine based on my observations. Dr De Silva is incredibly compassionate and caring, and I'm thoroughly satisfied with the care provided at Cedar Practice :)
The Cedar Practice
Gabriela G.
Absolute disaster of a practice. Staff demonstrates complete ineptitude. Unprofessional and ignorant personnel.
The Cedar Practice
Flix V.
My inaugural visit to The Cedar Practice was absolutely delightful. I underwent a comprehensive health screening conducted by an exceptionally warm and welcoming healthcare professional named Nana..
The Cedar Practice
Reinaldo B.
A top-notch medical facility with incredibly friendly staff. The personnel here are warm, welcoming, and make you feel completely at ease during your visit.
The Cedar Practice
D. B.
The front desk staff could improve their service. Throughout my approximately five visits, they've consistently delayed calling me in, with one instance involving a 40-minute wait! Despite this, the..
The Cedar Practice
Christina P.
The front desk staff member displayed a dismissive and unprofessional attitude, repeatedly interrupting me and suggesting I use Google to resolve my problem, despite my repeated explanations that I..
The Cedar Practice
San R.
I had a delightful interaction with a friendly receptionist who assisted me in resolving my prescription concerns; the pharmacist has been highly attentive, and the medical staff have been diligent..
The Cedar Practice
Gill P.
Cedar Practice has been exceptionally supportive throughout the Covid-19 pandemic. The front desk team has been incredibly accommodating, and the medical professionals consistently addressed all of..
The Cedar Practice
Ana M.
I want to express my heartfelt gratitude to Dr. Kulmar for his exceptional support in developing my treatment strategy. His method was comprehensive and empathetic, and I deeply value the dedication..
The Cedar Practice
Imara O.
Throughout my decades-long relationship with Cedar Practice, the quality of service has steadily declined. Last Thursday, I arrived for my 9:00 AM appointment and believed I had checked in by 8:50..
The Cedar Practice
Meri A.