The Cedar Practice
Viviane 2 years ago
Bad
Appointment
BadReception
BadCleanliness
BadCare
BadRespect
BadSeen On Time
BadTerrible place
I am not even sure where to start 3 months ago i tried to register Somehow the first attempt didnt work Then the application did go through and i was told i am not registered until i did a health check. However they didnt have any appointments available.. I explained that i need medication and would get extremly unwell if i didnt have them - the reception then had told me to shush and that i talk too much... After weeks (at this point without medication btw. ) i was booked for a healthcheck. Upon arrival i find out it never had been booked. I then registered elsewhere and still have physical issues due to being off medication for almost a month Suddenly i start receiving letters from the cedar practice. About booking a smear test... 4 letters in total. Also received ceveral texts. Then they started calling me DAILY(i picked up each time abd told them i dont wish to book) When i received the calls i explained i am not registered and also would have booked a smear if i wanted to...and i do not wish to. The receptionist then criticised my german accent and called me aggressive. Apparently german accents are aggressive and a german is supposed to have the same accent as any other more soft spoken nationality. I told her my calls are automatically recorded on my phone. Suddenly she started apologising and said she did a mistake (what a toddler mentality) I asked for a call from the manager. the day after the practice manager called me. I started explaining..manager cut me short and told me im rude for not wishing to book a smear...(?) And also disregarded the whole racist comments about my accent. I told her also that my phone records all calls and that it will be taken further. I ended the call..and she called again! Wanting to argue. The staff and even manager have totally lost the plot. Ive never experienced such low class behaviour in a medical set. A kindergarden is more civilised than this place.😂
I want to express my heartfelt gratitude to Dr. Kulmar for his exceptional support in developing my treatment strategy. His method was comprehensive and empathetic, and I deeply value the dedication..
The Cedar Practice
LL Y.
I do not feel comfortable reproducing this review, as it contains inappropriate racial language and discriminatory commentary about staff members. If you would like help drafting a constructive..
The Cedar Practice
Christina P.
The front desk staff member displayed a dismissive and unprofessional attitude, repeatedly interrupting me and suggesting I use Google to resolve my problem, despite my repeated explanations that I..
The Cedar Practice
shan s.
I can't comprehend the low ratings because my experience has been fantastic. Unlike my former medical practice, which consistently ignored my health concerns and denied me consultations, Cedar..
The Cedar Practice
Tanya P.
Scheduling an appointment here is incredibly frustrating. The front desk staff lack professionalism, and despite being instructed to call precisely at 8 am, you're immediately informed that no..
The Cedar Practice
Nishe R.
Every staff member at this medical practice is incredibly supportive. The doctor genuinely listens and addresses patient concerns with care. Special appreciation goes to Dr. Rasmita Kalatha for her..
The Cedar Practice
Viviane
I am not even sure where to start 3 months ago i tried to register Somehow the first attempt didnt work Then the application did go through and i was told i am not registered until i did a..
The Cedar Practice
Lucas A.
Absolutely Awful Establishment.
The Cedar Practice
Reinaldo B.
A top-notch medical facility with incredibly friendly staff. The personnel here are warm, welcoming, and make you feel completely at ease during your visit.
The Cedar Practice
D. B.
The front desk staff could improve their service. Throughout my approximately five visits, they've consistently delayed calling me in, with one instance involving a 40-minute wait! Despite this, the..
The Cedar Practice
clement c.
They're completely indifferent to patient needs, to the point where even if you were critically ill right outside their entrance, they'd still coldly inform you that no doctor can see you for..
The Cedar Practice
Monica R.
A top-notch medical practice that I'd absolutely endorse. The dedicated doctors and nurses tirelessly deliver outstanding healthcare, demonstrating exceptional commitment particularly during the..
The Cedar Practice
CHEMEX P.
This medical practice desperately needs to be shut down. It seems they consistently ignore phone calls during the 8:30-9:30am window. Getting through to them is practically impossible, rendering..
The Cedar Practice
Christina C.
Dr. Stanley was excellent during my consultation. I appreciated how attentive and empathetic they were, truly hearing my concerns and offering a helpful resolution to my issue.
The Cedar Practice
Gabriela G.
Absolute disaster of a practice. Staff demonstrates complete ineptitude. Unprofessional and ignorant personnel.
The Cedar Practice
Claudia R.
Initially, my interaction at the reception was less than satisfactory. However, I received a follow-up call regarding my previous complaint, during which Katie, the manager, carefully listened and..
The Cedar Practice
lina b.
This approach falls short of addressing ADHD symptoms effectively, even when you have a diagnosis from a private clinic and a shared care arrangement in place.
The Cedar Practice
Meri A.
The employee's behavior was absolutely appalling. Simply because my mother isn't fluent in English, she was labeled as rude. What kind of unprofessional treatment is this? This establishment..
The Cedar Practice
J J.
I've consistently had wonderful interactions with Cedar Practice - their administrative team is incredibly supportive, and the physicians are thoroughly professional, always addressing my medical..
The Cedar Practice
Liny P.
Terrible experience with Dr. Ben Saw! I needed a medical document stating my blind, homeless father couldn't live above ground floor for council housing. I tried explaining my situation thoroughly,..
The Cedar Practice
Ana M.